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- 2022-03-30 发布
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WHO,WHAT,ANDWHERECANYOUPERSONALIZE?OFPERSONALIZATION3W’sTHE
Personalization:AppealingandEasyGivencustomers’risingexpectationsandthedicultyofmarketingtoanonymousprospects,real-timepersonalizationtoolsareveryappealingtomarketers.Thegoodnewsisthatpersonalizationiseasiertoimplementandrunthanyouthink!{}
1.Identifyingaperson’srelevantaributes:intent,potentialtopurchasebehavior,profile,and/orfirmographics2.Customizingthatperson’sonlineexperiencebypresentingthemostrelevantcontentandvisualsPersonalizationCombinesTwoThings:
1.HowCanPersonalizationHelpYou,AsaMarketer?Itcreatesmoremeaningfulinteractionsbyservingtherightcontent2.Iteducatesandnurturestop-of-funnelprospectsoptimizesbudget
thatyouwanttopersonalize.Startwiththe3W’sofPersonalizationIfreal-timepersonalizationseemscomplicated,relax.You’llbeginbysimplydefiningthe3W’sofpersonalization.Definethe:WHATWHOWHERE
WHOWhodoIpersonalizefor?
The“Who”inpersonalizationisyourtargetaudience,whichisdefinedbyacombinationofaributes.Ifyou’reaB2BMarketer,you’llfocusonfirmographics,suchas:RevenueVerticalSizeCompanyName
Ifyou’reaConsumerMarketer,you’llpersonalizeyourcontentbasedon:CustomerJourneyGeo-location(personalizeddowntothezipcode)ProductInterestPriceSensitivityBuyingHistory
Your“Who”canalsoincludeyouraudience’sstageintheCustomerDecisionJourney(CDJ).Your“Who”mightbe“hotprospects”—anyoneintheEvaluationstageofthesalesjourney.Awareness1.2.Interest3.Evaluation4.Commitment
WHATWhatshouldIpersonalize?
Now,let’sdecidewhatyouarepersonalizing.Leveragingcontentthatyoualreadyhave,youcanusereal-timepersonalizationtopersonalizeyour:Calls-to-ActionImagesUserExperienceProductOffers
Mostcompanieshavemorethanenoughpre-existingcontenttostart.Contentcaninclude:BlogPostsCalls-to-ActionEbooksImagesCaseStudiesVideosIt’saquestionofwhichpiecefitswhichtargetaudience—whichphaseoftheCDJthey’rein.{}
YoucanalsodevelopmultipleCTAsforasinglepieceofcontent,designedforvariousaudiences.Forexample,asowarecompanyCEOmightseeoneCTAattheboomofyourhomepage,whileahealthcarecompanyCEOmightseeadierentCTA.Youcancombinecontent,CTAs,andimagestogetherforamorepersonalizeduserexperience.
ForB2Bprospects,delivercontentrelevanttothelead’sparticular:B2BMarketingVerticalOrganizationLocationB2B
Forconsumermarketingprospects,oerpersonalizedWebexperiencesbasedon:LocationPriceSensitivityWhetheryou’reinB2Borconsumermarketing,yourprospectsreceivethemostrelevantcontentpossible.ProductOffersB2CConsumerMarketing
WHEREWheredoIpersonalize?
Aeryou’vedeterminedwhoandwhattopersonalize,you’llneedtodecidewheretoreachprospectswithapersonalizedapproach.Werecommendstartingwithwebsiteandemailchannels.MobileOnlineAdvertisementOfflineWebsiteEmail{}
Yourwebsiteisanimportantchannelbecauseprospectsareengaged,aentive,andinterestedinlearningmore.Unfortunately,morethan98%offirst-timevisitorstoyourwebsiteareanonymous.
Real-timepersonalizationallowsyoutoengageanonymousfirst-timevisitorstoyourwebsitebyidentifyingtheir:IndustriesLocationsDigitalBehaviorsCompanies
Definethe3W’stosuccessfullypersonalizeyourmarketing.DefineYourCompany’s3W’sPainfulImplementationTime-ConsumingMaintenanceAnArsenalofBrandNewContentMakingreal-timepersonalizationtoolsapartofyourmarketingstrategydoesnotrequire:
Real-timepersonalizationtoolsarebuilttoOPERATEandOPTIMIZEautomatically.
Defineyour3W’sandgetstartedtoday!