精选2021国家开放大学电大专科《商务交际英语》期末试题及答案（试卷号：2140） 6页

2021 国家开放大学电大专科《商务交际英语（2）》期末试题及答案（试卷号：2140） 1 . MULTIPLE CHOICEflO 小题，每小题 2 分，共 20 分） （ hcMwc the letter indicating the best choice to complete each sentence or answer each question: 1. Which of the following is required in all graphic aids? A. A title and a source line. B. A title and a graphic. C. A unique number for referencing purposes. 2. The vertical axis of a line chart is___________ . A. normally used to show amounts B. used to show proportions C. the line that goes from left to right 3. In planning a manual, which of the following is most important to consider? A. Your own experience with the topic of the manual. B. What the intended readers need to know. C. What you would like to teach the readers. L What is especially important when talking on the telephone? A. Speaking clearly. B. Avoiding distractions. C. Speaking more loudly than usual. 5. When we listen to learn wc should be using______________ . A. casual listening B. passive listening C. active listening （；. Which part of the face provides the most nonverbal feelings? A. The mouth. B. The eyes. C. The lips. 7. When a verbal message and a nonverbal message disagree with each other, most of the time wc__________ . A. believe the verbal message B. believe the nonverbal message C. believe both of the two kinds of languages 8. The three main parts of the delivery of an oral presentation are_______________ • A. vocal qualities9 nonverbal symbols> and visual aids B. dress, visual aids, and nonverbal symbols C. statistics, nonverbal symbols, and dress 9. In the opening paragraph of a letter of application. A. explain that you have a resume attached B. explain any gaps in your employment history C. indicate that you are applying For a particular job 10. The way you talk and act during an interview shows the interviewer whether A. you can act naturally B. you can advance quickly on the job C. you have good communication skills n . TRUE / FALSEflO 小题，每小题 2 分,共 20 分) Write a T in the space provided if the statement is true. Write an F in the space if the statement is false. Your judgment should be based on your understanding of the course b(w>k. 11. Manuals can be written for people at any level of experience. 12. In a persuasive message> you should start by stating your objective. 13. Face your visual aids when you use them during your presentation. 14. Being informed of the reason for a delay may help customers wait more patiently. 15. Analyzing your audience is an important part of planning for an oral presentation. 16. When taking notes, we need to record everything we can. 17. Listening is the communication form we use most frequently. 18. Do not leave an interview without asking about salary and benefits. 19.A job interview can help you determine whether you want a particular position if it is offered to you. 20. A resume is a summary of an applicant's qualifications for employment. ID. READING COMPREHENSlON(10 小题，每小题 2 分，共 20 分) Read the following two passages and answer the questions. Passage One： Memo Io： Human Resource Management From： P. Neal Date： Feb. 28 Re： Tokyo interviews 1 am really excited about the opportunity that the International Job Fair in April presents lo our firm. By recruiting at an overseas location9 we increase our chances of attracting employees with global awareness. I o ensure that we hire employees who will fit into our corporate culture^ I have listed some suggestions for the interview team. (1 )Determine early in the interview if the employee is a team player. Aside from the obvious work-experience questions, find out what type of learning environment the interviewee preferred in school and what sports and hobbies he or she enjoys. Use this line of questioning to get to know younger applicants who do not have a lot of formal work experience. (2) In the interviewt find out the interviewee 1 s attitude toward other languages and cultures. How many languages has he or she studied? Would the prospective employee be willing to go through language training if assigned to our new branch office? (3) If possible* look at portfolios on site to get a sense of the interviewees9 artistic accomplishments and check up on local references in the interviewee's country. (4) Clearly communicate our company,s goals and bring back some great recruits! 21. Who is this memo directed to? A. Mr. Neal. C ・ Prospective employees. B. The interview team. 22. Recruiting at an international job fair will help the company find employees who . A. fit the corporate culture B. are team players C. have global awareness 23.Why does the author suggest the interview team ask interviewees questions about their hobbies? A. To know whether the interviewees enjoy playing sports. B. To know whether the interviewees are team players. C. To know whether the interviewees have work experience. 24. The new employees must be_________ . A. willing to participate in language training B. able to speak several languages C. capable of learning any language quickly 25. What should the intervieweesportfolios demonstrate? A. Excellent references. B. Sensible components. C. Artistic merit. Passage Two： The smart job-seeker needs to rid herself of several standard myths about interviewing. What follows is a list of some of these untruths and some suggestions to help you do your best at a job interview. Myth 1: The aim of interviewing is to obtain a job offer. Only half true. The real aim of an interview is to obtain the job you want. That often means rejecting job offers you don,t want! So, before you do back-flips for an employer be sure you want the job. Myth 2： Always please the interviewer. Not true. Try to please yourself. Giving answers that you think will suit a potential employer and practicing a policy of appeasement (讨好)are certain to get you nowhere. An effective interview (where you are offered the job or not) is like an exciting encounter in conversation with your seatmate on an airplane. Myth 3 : Never interrupt the interviewer. An exciting conversation always makes us feel free—free to interrupt, to disagree, to agree enthusiastically. So, when interviewing, try to be yourself. Employers will either like or dislike you, but at least you'll have made an impression. Leaving an employer indifferent is the worst impression you can make. And the way to make an effective impression is to feel free to be yourself! 26. By "myth" the author means___________ • A. an old traditional story or legend B. something that is unknown C. something false, but most people believe to be true 27. According to the passage, if you are looking for a job, your aim in the interview is . A. to obtain the job offered by the employer B. to obtain a job you want C. to let the employer understand you 28. The right attitude For you is to___________ . A. please the potential employer B. avoid disagreement with the interviewer C. talk to your interviewer in a warm and friendly way 29. When interviewing, _________ . A. try to be yourself B. leave an employer indifferent C. don't interrupt the interviewer 30. The best title for this passage would be____________ . A. The aim of job-seeking B. Myths about interviewing C. How to obtain a job I . TRANSLATION(5 小题，每小题 4 分，共 20 分) Translate the following sentences into Chinese： 31. Instructions tell readers how to do something. 32. Spoken or written symbols make up the verbal part of a message. 33. Preparing formal oral presentations is challenging. 34. A description is a verbal and visual picture of something. 35. Some people want to dominate conversations while others rarely say a word. V. WRITING（1 小题，共 20 分） 36. When you applied for a position of assistant advertising manager of Men's Clothing, you listed as a reference Mr. Brown, your former boss（108 Qian He Jia Yuan，Chaoyang District, Beijing, 100029）. Upon being hired for the job, you learned that Mr. Brown had written an excellent letter of recommendation for you, which was the main reason you were hired. Write a thank-you letter to Mr. Brown. 试题答案及评分标准 （仅供参考） I . MULTIPLE CHOICE（10 小题，每小题 2 分，共 20 分） Choose the letter indicating the best choice to complete each sentence or answer each question: 1 2 3 4 5 6 7 8 9 10 B A B A C B B A C c II. TRUE / FALSE! 10 小题，每小题 2 分，共 20 分） Write a T in the space provided if the statement is true. Write an F in the space if the statement is false. 11 12 13 14 15 16 17 18 19 20 T F F T T F T F T T in. READING COMPREHENSION（10 小题，每小题 2 分，共 20 分） Read the following two passages and answer the questions. Passage One 21 22 23 24 25 B C B A C Passage Two 26 27 28 29 30 C B C A B I . TRANSLATION（5 小题，每小题 4 分，共 20 分） Translate the following sentences into Chinese： 31. Instructions tell readers how to do something. 说明书告诉读者如何做某事。 32. Spoken or written symbols make up the verbal part of a message。 口头或书面符号组成信息的言语部分。 33. Preparing formal oral presentations is challenging. 准备正式的口头陈述是有挑战性的。 34. A description is a verbal and visual picture of something. 描述是对某物的文字说明以及形象化呈现。 35. Some people want to dominate conversations while others rarely say a word. 一些人想主导谈话，而另一些人则沉默寡言。 V. WRITING（1 小题，共 20 分） 36. When you applied for a position of assistant advertising manager of Men's Clothing, you listed as a reference Mr. Brown, your former boss （108 Qian He Jia Yuan, Chaoyang District, Beijing, 100029）. Upon being hired for the job, you learned that Mr. Brown had written an excellent letter of recommendation for you, which was the main reason you were hired. Write a thank-you letter to Mr. Brown. 评分标准： 格式、版面 5 分 内容 10 分（包括提示内容及客气程度） 拼法及其它 5 分