2019年国家开 放大学电大《人文英语3》和《管理英语2》网络核心课形考网考作业及答案 72页

2019年国家开放大学电大《人文英语3》和《管理英语2》网络核心课形考网考作业及答案2019年最新国家开放大学电大《人文英语3》网络核心课形考网考作业及答案考试说明：2018年秋期电大把《人文英语3》网络核心课纳入到“国开平台”进行考核，它共有五次形考任务。针对该门课程，本人汇总了该科所有的题，形成一个完整的标准题库，并且以后会不断更新，对考生的复习、作业和考试起着非常重要的作用，会给您节省大量的时间。做考题时，利用本文档中的查找工具，把考题中的关键字输到查找工具的查找内容框内，就可迅速查找到该题答案。本文库还有其他网核及教学考一体化答案，敬请查看。本课程考核采用形成性考核与终结性考试相结合的方式。形成性考核占课程综合成绩的50%，终结性考试占课程综合成绩的50%。课程考核成绩统一采用百分制，即形成性考核、终结性考试、课程综合成绩均采用百分制。课程综合成绩达到60分及以上（及格），可获得本课程相应学分。。单元自测1一、选择填空，从A、B、C三个选项中选出一个能填入空白处的最佳选项。（每题10分）题目1—Doyouhavemuchexperiencewithcaringforbabies?______选择一项：A.Yes,Ido.Ioftentakecareofkidsinmyfreetime.B.No,youarefreshmen.Youshouldworkhard.C.Yes,theyare.Theyareverycute.题目2—It'srainingsoheavilyoutside.I'mterriblyanxiousaboutmyson'ssafety.______n选择一项：A.Well.Heisagoodboy.B.Yes,itis.Itwillraintomorrow.C.Don'tworryabouthim.Hewillcomebacksafeandsound.题目3Youngpeople______62%ofUniversityteachingstaff.选择一项：A.compriseB.composeC.contain题目4Weoftencomparechildren______flowers.选择一项：A.withB.toC.in题目5Weconsideritnecessary______Tomshouldimprovehisbehavior.选择一项：A.whichB.thatC.whatn题目1—Howdoyoufeelaboutyourfamilylife?______选择一项：A.Good.It'sagoodchoicetoworkthere.B.Notbad.Ithinkitisagoodchoicetobeafull-timemother.C.Notbad.Ihavevisitedtheirfamilyalotoftimes.题目2—Kendidbadlyinhismathtest.I'mterriblyworriedabouttheresult.______选择一项：A.Iamsohappyheisveryhealthy.B.Well,itishardtosee.C.Comeon.Itisn'ttheendoftheworld.题目3Itissaidthat______2000factorieswerecloseddownduringtheeconomiccrisis.选择一项：A.properlyB.approximatelyC.considerably题目4Heaskedme___________ZhangHuacametoschoolornot.选择一项：A.ifnB.whetherC.what题目5Lilyisagoodstudentexcept________sheisalittlebitcareless.一项：A.whereB.whichC.that题目1—Oursonhaspickedupsomebadhabitsrecently,andIamreallyworriedaboutit._____选择一项：A.Yes,theyhavesomebadhabits.B.Cheerup.Ibelievehewillovercomeit.C.Well,helikespickingthingsupwhenheisout.题目2—Kendidbadlyinhismathtest.I'mterriblyworriedabouttheresult._____选择一项：A.Iamsohappyheisveryhealthy.B.Well,itishardtosee.C.Comeon.Itisn'ttheendoftheworld.题目3Thebirthrateofthecountrydecreases______withyears.n选择一项：A.extremelyB.approximatelyC.progressively题目4Thismovieis________thatone.选择一项：A.asmoreinterestingasB.asinterestingasC.toointerestingto题目5Iwanttoknow________.选择一项：A.whatishisnameB.thathisnameisC.whathisnameis题目1—Howdoyoufeelaboutyourfamilylife?______选择一项：A.Good.It'sagoodchoicetoworkthere.B.Notbad.Ithinkitisagoodchoicetobeafull-timemother.C.Notbad.Ihavevisitedtheirfamilyalotoftimes.n题目2—It'srainingsoheavilyoutside.I'mterriblyanxiousaboutmyson'ssafety.______选择一项：A.Well.Heisagoodboy.B.Yes,itis.Itwillraintomorrow.C.Don'tworryabouthim.Hewillcomebacksafeandsound.题目3TomwonthefirstprizeoforalEnglishcontest,whichisbeyondhis______.选择一项：A.reputationB.contributionC.expectation题目4Thismovieis________thatone.选择一项：A.asmoreinterestingasB.asinterestingasC.toointerestingto题目5Youngpeople______62%ofUniversityteachingstaff.选择一项：A.comprisenB.composeC.contain二、阅读理解：选择题（每题10分）Mostcoupleswhogetmarriedordecidetolivetogethergenerallyplantohavechildren.Severalyearsago,peoplethoughtthathavingbigfamilieswascommonandthiswasseenasanadvantage.Thatwasmainlybecausechildrenbeganworkingatanearlyagetohelpprovideforthefamily.Butwiththechangingtimesandwiththecostoflivinggettinghighereverysingleyear,havingabigfamilyisnolongerconsideredtobeapracticaloption.Infact,morecouplesconsiderthattheyhaveonlyonechildandsomedonothaveanydesiretobecomeparentsatall.AccordingtotheAustralianInstituteofFamilyStudies,by1986,womenaged40to44years,wereconsiderablymorelikelytohavegivenbirthtotwochildrenthanthreechildren(36%vs.27%)orfourormorechildren(19%).However,takentogether,womenwerestillmorelikelytohavehadthreeormorechildrenthantohavehadtwochildren(46%vs.36%).Inrecentyears,womenweremorelikelytohavehadtwochildrenthanthreeormorechildren–atrendthatwasmostmarkedinthemostrecentperiod(38%vs.25%in1996;38%vs.22%in2006).Thesedays,mostfamiliesinAustraliahavetwochildren.Butthenumberofwomenwhohadgivenbirthtoasinglechildincreasedprogressivelyfromonly8%in1981to13%in2006.TheU.S.CensusBureaustatesthatthereareapproximately14milliononlychildreninAmericatoday.Thiscomprises20%ofthechildren'spopulationcomparedtoonly10%aroundfiftyyearsago.操作提示：通过题干后的下拉框选择题目的正确答案。1.Severalyearsago,peoplethoughtthathavingbigfamilieswasCA.uncommonandthiswasseenasanadvantageB.commonandthiswasseenasadisadvantagenC.commonandthiswasseenasanadvantage2.By1986,takentogether,womenwerestillmorelikelytohavehadBchildren.A.lessB.moreC.no3.Inrecentyears,womenweremorelikelytohavehadCA.threeorfourchildrenB.morechildrenC.fewerchildren4.Accordingtothepassage,wecanpredictthatthenumberoffamilywithasinglechildwillB(将会增长).A.decreaseddramaticallyB.increaseddramaticallyC.remainedsteady5.Whichofthefollowingmaybethebesttitleforthepassage?AA.FamiliesHavingFewerChildrenNowadays.B.CouplesHavingMoreChildrenNowadays.C.WomenBeingLikelytoHaveMoreChildren.阅读理解：正误判断（每题10分）StoppingYellingAtYourKidsnParentingishard.Ifyou'reaparent,I'msurethatIdon'tneedtotellyouthatourjobisatoughone.Whenyou'remanagingchildren,itcanbedifficulttorememberthattheyarestilllearning.Ifyoufindyouareyellingatyourkidsmoreoftenthanyouwantto,herearesomewaysthatcanhelpyoureducetheyelling.I'vebeenworkingonthisforthepastfewmonthsandIhavetosay,it'sbeenamazingforboththekidsandme.Ifyouarehavinganargumentwithyourchild,youneedtomakesureyoubothtakethetimetoreallylisten.Itgivesbothofyoutimetothinkandreallylistentoeachother,whichisimportant.Kidsaremorelikelytolistentoyouifyoulistentothem!Oneofyourbiggeststrugglesistoremindyourselfofappropriateexpectations.Youcan'texpectthatyouryoungestactsasresponsiblyasyouroldest.Youshouldlowerwhatyouexpect–takingintoconsiderationthingsliketheirage–itcanmakeabigdifference.Youshoulddoyourbesttotakeamomentbeforeyellingandtakeinadeepbreath.Itmakesaworldofdifferenceforyou.Insteadofyelling,you'dbetterwhisper.Itcanalsohelpdiffuseanysituationbymakingthingsquieter,notlouder.Besides,themoretimeyouspendwithyourkids,thebetteryou'llgetatcommunicatingwiththem.You'rebothmorelikelytounderstandeachother.Ifyourchildrenaren'tlisteningoritseemstheyonlydon'tlistentoyou,youdon'ttakeitpersonally.Youshouldremindyourselfthatyourkidsarestilllearningandthey'renotgoingtobeperfect.操作提示：句子正确选择下拉选项框为“T”；句子错误选择下拉选项框为“F”。1.Asaparent,youmayknowthatparentingisaneasyjob.F2.Listeningtoeachotherisagoodwaytostopargumentbetweenparentsandtheirkids.T3.Usuallyyoungerkidsbehavelessresponsiblythanelderchildren.T4.Parentsshouldlowertheirexpectationsfortheirkids.T5.Bothyellingandwhisperingcanhelpmakethingsquieter.F单元自测2n一、选择填空，从A、B、C三个选项中选出一个能填入空白处的最佳选项。（每题10分）题目1—Lookingafterababyisnotaneasyjob,isit?选择一项：A.Lookingafterababyisverytired.B.Ilikelookingafterababy.C.No,itisn't.题目2—Isyourgrandmothergettingwellnow?选择一项：A.Yes,sheismuchbetternow.B.Shegetsupearly.C.Shefeelscomfortable.题目3—DoyoumindifIrecordyourlecture?选择一项：A.No,you'dbetternot.B.No，notatall.C.Nevermind.题目4—I'msorrytohearthatyourgrandmotherisillinhospital.n选择一项：A.That'sallright.B.It'sverykindofyou.C.Itisnothing.题目5—Linda,what'swrongwithyourgrandmother?选择一项：A.Sheisnotretired.B.Shehurtherleg.C.Shegotanewhouse.题目1—I'msorrytohearthatyourgrandmotherisillinhospital.选择一项：A.That'sallright.B.It'sverykindofyou.C.Itisnothing.题目2—Lookingafterababyisnotaneasyjob,isit?选择一项：A.Lookingafterababyisverytired.B.Ilikelookingafterababy.C.No,itisn't.n题目3—DoyoumindifIrecordyourlecture?选择一项：A.No,you'dbetternot.B.No，notatall.C.Nevermind.题目4—Linda,what'swrongwithyourgrandmother?选择一项：A.Sheisnotretired.B.Shehurtherleg.C.Shegotanewhouse.题目5—Isyourgrandmothergettingwellnow?选择一项：A.Yes,sheismuchbetternow.B.Shegetsupearly.C.Shefeelscomfortable.题目1—Linda,what'swrongwithyourgrandmother?选择一项：A.Sheisnotretired.nB.Shehurtherleg.C.Shegotanewhouse.题目2—I'msorrytohearthatyourgrandmotherisillinhospital.选择一项：A.That'sallright.B.It'sverykindofyou.C.Itisnothing.题目3—Isyourgrandmothergettingwellnow?选择一项：A.Yes,sheismuchbetternow.B.Shegetsupearly.C.Shefeelscomfortable.题目4—DoyoumindifIrecordyourlecture?选择一项：A.No,you'dbetternot.B.No，notatall.C.Nevermind.题目5—Lookingafterababyisnotaneasyjob,isit?n选择一项：A.Lookingafterababyisverytired.B.Ilikelookingafterababy.C.No,itisn't二、阅读短文，从A、B、C三个选项中选出一个正确答案。（每题10分）DemandforElderlyCareServicesinChinaRisingRapidlyThenumberofelderlypeopleagedabove60increased.DemandforelderlycareservicesinChinawillcontinuetoriseduetotheincreasingagingpopulation.Thenumberofelderlypeopleagedabove60wasover200millionin2012,andwillbe300millionin2025and400millionin2034,accordingtoexperts.ItwillbeatoughchallengeforChinatodealwith,duetotheincreasingratesofurbanizationandadecreasingbirthrate.TheChinesepeoplewillbefacingabigchallengeifwedonothaveenoughmoneywhenwegetolder.TheUnitedNationsdefinesanagingsocietyasonethathas10percentofitspopulationatorabovetheageof60.Whenmostdevelopedcountrieswereclassedasanagingsociety,theirgrossdomesticproduct(GDP)percapitastoodatbetween5,000to10,000U.S.dollarsorabove.However,Chinabecameanagingsocietyin2001,anditsGDPpercapitawasonly1,000U.S.dollars.Itwas6,000U.S.dollarsin2012.China’seconomicfoundationforanelderlysocietyisfragile.OnSept.13.2013,theStateCouncilissuedaguidelinetospeedupthedevelopmentofChina’selderlycareservices,hopingtocompleteasocialcarenetworkforitselderlyby2025.操作提示：通过题干后的下拉框选择题目的正确答案。1.Whatdoestheword“decreasing”inParagraph2mean?AA.Itmeans“falling”.nB.Itmeans“rising”.C.Itmeans“peaking”.2.WhatdoesGDPstandsfor?A.GovernmentDocumentPublishingService.BB.Grossdomesticproduct.C.Generaldomesticproduct.3.WhatwasChina’sGDPpercapitain2012?BA.Itwas1,000U.S.dollars.B.Itwas6,000U.S.dollars.C.Itwas10,000U.S.dollars.4.WhyisChina’seconomicfoundationforanelderlysocietyfragile？AA.BecauseofitsincreasingagingpopulationanditslowGDPpercapita.B.BecausewhenChinawasclassedasanagingsociety,ourgrossdomesticproduct(GDP)percapitaishigh.C.BecauseofitsdecreasingagingpopulationanditshighGDPpercapita.5.ThepassageimpliesthatCA.ChinesegovernmentcandonothingtodealwiththechallengeoftheincreasingagingpopulationB.Chinesepeopledon’tneedenoughmoneywhentheygetolderC.TheChinesesocialcarenetworkisexpectedtobecompletedinthenearfuture单元自测3一、选择填空，从A、B、C三个选项中选出一个能填入空白处的最佳选项。（每题10分）n题目1Wemustkeepourclassroom_____________.选择一项：A.cleanB.cleanedC.cleaning题目2Thereisonlyonethingthatpeoplecan't_____________you,andthatisyourwisdom.选择一项：A.takecareofB.takeawayfromC.takedown题目3HeaskedJohn______hecouldswim.选择一项：A.thatB.ifC.how题目4You'dbetter________tohospitalatonce.选择一项：A.gonB.toC.going题目5Shesaidshe__________lostapen.选择一项：A.haveB.hasC.had题目1Wefoundhim___________inthelaboratory.选择一项：A.workB.workingC.towork题目2Johnaskedme_______tovisithisuncle'sfarmwithhim.选择一项：A.howwouldIlikeB.ifornotwouldIlikeC.whetherIwouldlike题目3Heisworth____________.n选择一项：A.trustB.trustedC.trusting题目4She_________thechildrennottomakeanynoise.选择一项：A.tellB.toldC.said题目5Sheisa___________woman.选择一项：A.confidentyoungB.youngconfidentC.confidentandyoung题目1Wemustkeepourclassroom_____________.选择一项：A.cleanB.cleanedC.cleaningn题目2Thereisonlyonethingthatpeoplecan't_____________you,andthatisyourwisdom.选择一项：A.takecareofB.takeawayfromC.takedown题目3HeaskedJohn______hecouldswim.选择一项：A.thatB.ifC.how题目4Heisworth____________.选择一项：A.trustB.trustedC.trusting题目5Sheisa___________woman.选择一项：A.confidentyoungnB.youngconfidentC.confidentandyoung二、阅读理解：正误判断（每题10分）TheWichitaFallsPoliceDepartmentistryingtohelpcurbcrimeinneighboringcommunitiesthroughoutthecity.OnSaturdayWichitaFallsPolicegaveafreetwo-hourpresentationtohelplocalskeeptheircommunitycrimefree.Morethan20peopleshowedupattheMartinLutherKingCenterineastWichitaFallstobepartofthepresentation.WichitaFallsPoliceOfficerJeffHughessaidthattheywantedtomakesurethefolksouttherewereawaretheyweredoingeverythingtotakeawaytheopportunityfromabadguy.Hughesremindedthoseinattendancethattheirhomesoutsidepresentationcouldbeanopeninvitationtocriminals.Oneofthebiggestwaystopreventcrime,accordingtoHughesistouseCPTED.AlsoknownasCrimePreventionThroughEnvironmentalDesign. “Thebiggestsite,thatwearedealingwithnow,thatweareendorsingfully,isNextdoorandit'ssimplyjustnextdoor.com,”ThesiteisfreeandhelpslocalssetupaVirtualCommunitythattheycaninteractwithfromthecomfortoftheirownhome."Withwww.nextdoor.comitallhappensinawebbasedprogramwhereifyousendsomethingoutitgetstothatgrouporthatpersoninstantly,theywillgetanalertontheirphoneoranemail,"saidHughes.AccordingtoHughes,hehasalreadyseenapositiveimpactlocallyfromthesiteandhopesitcancontinuetoexpandinWichitaFalls.操作提示：句子正确选择下拉选项框为“T”；句子错误选择下拉选项框为“F”。1.TheWichitaFallsPoliceDepartmentisplanningsternermeasurestocombatcrime.F2.AccordingtoHughes,oneofthebiggestwaysofcrimepreventionisthroughnenvironmentaldesign.T3.Thebiggestsitethatpoliceareapprovingfullyisnextdoor.com.T4.Thepurposeofnextdoor.comistohelplocalssetuparealcommunity.F5.Ifyouusethenextdoor.comsite,youhavetopayforit.F阅读理解：选择题（每题10分）AmongthemorecolorfulcharactersofLeadville'sgoldenagewereH.A.W.Taborandhissecondwife,ElizabethMcCourt,betterknownas“BabyDoe”.TheirhistoryisfastbecomingoneofthelegendsoftheOldWest.HoraceAustinWarnerTaborwasaschoolteacherinVermont.WithhisfirstwifeandtwochildrenheleftVermontbycoveredwagonin1855tohomesteadinKansas.Perhapshedidnotfindfarmingtohisliking,orperhapshewasluredbyrumorsoffortunestobemadeinColoradomines.Atanyrate,afewyearslaterhemovedwesttothesmallColoradominingcampknownasCaliforniaGulch,whichhelaterrenamedLeadvillewhenhebecameitsleadingcitizen.“Greatdepositsofleadaresuretobefoundhere.”hesaid.　　Asitturnedout,itwassilver,notlead,thatwastomakeLeadville'sfortuneandwealth.Taborknewlittleaboutmininghimself,soheopenedageneralstore,whichsoldeverythingfrombootstosalt,flour,andtobacco.『Itwashiscustomto“grubstake”prospectiveminers,inotherwords,tosupplythemwithfoodandsupplies,or“grub”,whiletheylookedforore,inreturnforwhichhewouldgetashareinthemineifonewasdiscovered.Hedidthisforanumberofyears,butnoonethatheaidedeverfoundanythingofvalue.　Finallyonedayintheyear1878,sothestorygoes,twominerscameinandaskedfor“grub”.Taborhaddecidedtoquitsupplyingitbecausehehadlosttoomuchmoneythatway.Thesewerepersistent,however,andTaborwastoobusytoarguewiththem.“Ohhelpyourself.Onemoretimewon'tmakeanydifference,”Hesaidandwentonsellingshoesandhatstoothercustomers.Thetwominerstook$17worthofsupplies,inreturnforwhichtheygaveTaboraone-thirdinterestintheirfindings.Theypickedabarrenplaceonthemountainsideandbegantodig.Afterninedaystheystruckarichveinofsilver.Tabornboughtthesharesoftheothertwomen,andsotheminebelongedtohimalone.Thismine,knownasthe“PittsburghMine,”made1300000forTaborinreturnforhis$17investment.　LaterTaborboughttheMatchlessMineonanotherbarrenhillsidejustoutsidethetownfor$117000.ThisturnedouttobeevenmorefabulousthanthePittsburgh,yielding$35000worthofsilverperdayatonetime.Leadvillegrew.Taborbecameitsfirstmayor,andlaterbecamelieutenantgovernorofthestate.操作提示：通过题干后的下拉框选择题目的正确答案。1.LeadvillegotitsnameforthefollowingreasonsEXCEPTC.A.becauseTaborbecameitsleadingcitizenB.becausegreatdepositsofleadisexpectedtobefoundthereC.becauseitcouldbringgoodfortunetoTabor2.Theword“grubstake”inparagraph2meansC.A.tosupplyminerswithfoodandsuppliesB.toopenageneralstoreC.tosupplyminerswithfoodandsuppliesandinreturngetashareinthemine,ifonewasdiscovered3.TabormadehisfirstfortuneA.A.bysupplyingtwoprospectiveminersandgettinginreturnaone-thirdinterestinthefindingsB.becausehewaspersuadedbythetwominerstoquitsupplyingC.bybuyingthesharesoftheother4.TheunderlyingreasonforTabor'slifecareerisBA.purelyaccidentalB.basedontheanalysisofminer'sbeingverypoorandtheirpossibilityofdiscoveringnprofitableminingsiteC.throughthehelpfromhissecondwife5.Ifthispassageisthefirstpartofanarticle,whomightbeintroducedinthefollowingpart?BA.Tabor'slife.B.Tabor'ssecondwife,ElizabethMcCourt.C.Othercolorfulcharacters.单元自测4一、选择填空，从A、B、C三个选项中选出一个能填入空白处的最佳选项。（每题10分）题目1–Susan,willyoupleasegoandemptythatdrawer?选择一项：A.Whatfor？B.Whatisit？C.Howisit?题目2–Ok,I'llfixyourcomputerrightnow.–Oh,takeyourtime.__________选择一项：A.Ican'tstandit.B.I'minnohurry.nC.That'sagreatidea.题目3Heaskedhisneighborto________hishouse.选择一项：A.keepaneyeonB.keeptheireyesonC.keeptheireyesopen题目4Thisplantcan'tbeexposed____________strongsunshine.选择一项：A.inB.toC.by题目5Adictionarymaydefinegenetics_________simply“thescienceofthestudyofheredity”.选择一项：A.withB.toC.as题目1–MayIopenthewindowtoletinsomefreshair?____选择一项：nA.ComeonB.Takecare.C.Goahead!题目2–BrandwasJane'sbrother!________heremindedmesomuchofJane!选择一项：A.NodoubtB.AboveallC.Nowonder题目3Ihavetroublein________myhomework.选择一项：A.doB.doneC.doing题目4People__________foxes__________cleverbutslyanimals.选择一项：A.consider…tobeB.consider…asC.consider…Xn题目5Heaskedhisneighborto________hishouse.选择一项：A.keepaneyeonB.keeptheireyesonC.keeptheireyesopen题目1–Howaboutgoingtothecinema?____选择一项：A.Enjoyyourself!B.Goodluck!C.Soundslikeagoodidea!题目2–Susan,willyoupleasegoandemptythatdrawer?___选择一项：A.Whatfor？B.Whatisit？C.Howisit?题目3Ihavetroublein________myhomework.选择一项：A.donB.doneC.doing题目4Adictionarymaydefinegenetics_________simply“thescienceofthestudyofheredity”.选择一项：A.withB.toC.as题目5People_________foxes______cleverbutslyanimals.选择一项：A.consider…tobeB.consider…asC.consider…X二、阅读理解：正误判断（每题10分）Thelawdefinesyouthfuloffenders(age18orunder)as“delinquent”iftheycommitoffenses.Asforthesameoffenses,thecourtwouldconsideranadultasa“criminal”.“Statusoffenders”arejuvenileswhocommitoffensesappropriateonlytojuveniles,suchastruancyfromschool.Hereareafewideastohelppreventyourchildrenfrombeingadelinquent.Keepyourchildreninschooltohelppreventdelinquency.Minoroffenses,suchastruancy,canleadtomoreseriousoffenses.Makecleartoyourchildrenyourexpectationsabouttheirschoolattendance.Meetwithschoolofficialsifnecessary.Exerciseadequatesupervision.Juvenilesrarelycommitseriousoffenseswhileunderthesupervisionofanadult.Seektheassistanceofyourlocalserviceagenciesifyoufeelyouncannotcontrolyourchildren.Attendparentingclasses,orjoinalocalsupportgroupifyouarehavingtroubleunderstandinghowtoexercisediscipline.Educateyourchildrenaboutthedangersofdrugs.Drugoffensesandaddictioncanhaveseriousconsequencesforyourchildren.Letyourchildrenknowyouwillnottoleratedruguse.Stayinformedaboutdrugusetrendsinchildren.Getyourchildreninvolvedinafter-schoolrecreationalactivities,sports,communityserviceorotherpositiveactivities.Youngpeoplewithpositiveoutletsfortheirenergyaremorelikelytodowellinschoolandavoidtheproblemsofdelinquency.Knowwhoyourchildren'sfriendsare.Showaninterestinyourchildren'ssociallifeandpeergroups.Peerpressuremayhaveabadeffectonteenagersandyoungpeople.Donotallowyourchildrentoassociatewithjuveniledelinquents.操作提示：句子正确选择下拉选项框为“T”；句子错误选择下拉选项框为“F”。1.Thecourtwouldconsideryouthfuloffendersas“criminals”iftheycommitoffenses.F2.Youmustmeetwithschoolofficialstopreventyourchildrenfromdelinquency.F3.Ifyoucannotcontrolyourchildren,askforhelpfromthelocalserviceagencies.T4.Informyourchildrenthatyouwillnottoleratedruguseanddrugoffensescanhaveseriousresultsforyourchildren.T5.Childrenalwaysinvolvinginpositiveactivitiesaremorelikelytodowellinschoolandavoidtheproblemsofdelinquency.T英译汉（每题10分）操作提示：通过题干后的下拉框选择题目的正确答案。1.Parentsaretoobusytospendtimeteachingtheirkidsrightfromwrong.BA．父母不会太忙，所以有时间教导孩子明辨是非。B.父母都太忙，没有时间教导孩子明辨是非。nC.父母很忙，但是也抽时间教导孩子明辨是非。2.Attendparentingclasses,orjoinalocalsupportgroupifyouarehavingtroubleunderstandinghowtoexercisediscipline.AA．如果在理解如何管教孩子方面有困难，你可以参加父母课程或者当地的支持团体。B．如果你在理解练习纪律方面有困难，可以参加父母课程学习或者加入当地的帮助团体。C．如果在理解练习管教孩子方面有困难，参加父母课程学习或者加入当地的帮助团体是有用的。3.AsmillionsofpeoplehaveaccesstotheInternet,criminalslookforpotentialvictimsonline.CA．当成千上万的人们接受网络，犯罪分子就会寻找网上的潜在受害者。B.由于成千上网的人们具备了上网条件，犯罪分子就会悄悄地物色受害者。C.由于成百上千万的人们具备了上网条件，犯罪分子会在线物色潜在的受害者。4.Usesoftwarethatblocksoutcertaininappropriatewebsitesincaseyoucan'tkeepaneyeanytime.BA．利用软件画出不良网站的轮廓，这样你就不用时时关注了。B.利用软件阻挡一些不良网站，以免有时你无暇照看。C.利用软件剔除不良网站避免不时浏览到。5.Whenyouaresuspiciousofthewebsite,checkitoutbeforeyoupayanymoney.BA．当你怀疑的时候，你要检查支付的网站。B.当你觉得网站可疑，支付之前要严加核实。C.当你怀疑支付的金额时，要留意相关网站。单元自测5n一、选择填空，从A、B、C三个选项中选出一个能填入空白处的最佳选项。（每题10分）题目1-I'vebeenusingthecomputerforalongtimeandmyneckdoesn'tfeelwell._______选择一项：A.You'dbetterstoptheworkandtakearest.B.Nevermind.C.Keepawayfromthemedicine.题目2-MustIfinishthereporttoday?__________.Youcanfinishittomorrow.选择一项：A.Yes,youmustB.No,youmustn't.C.No,youdon'thaveto题目3MysuggestionisthatTom_____toseeadoctoratonce.选择一项：A.goB.goesC.willgo题目4nPeoplewear_____suitsonformaloccasions.选择一项：A.informalB.formalC.casual题目5Parentstransmitsomeoftheir_____totheirchildren.选择一项：A.characteristicsB.characterC.characteristic题目1-It'srathercoldinhere.DoyoumindifIclosethewindow?_________.选择一项：A.Yes,pleaseB.No,goaheadC.Sure,please题目2-I'msorryforbreakingthecup.-Oh,____.I'vegotplenty.选择一项：nA.forgetitB.mypleasureC.helpyourself题目3Doesthedesign_____theneedsofourusers?选择一项：A.getB.answerC.meet题目4Heleftthecompanybymutual______lastSeptember.选择一项：A.contentB.conventC.consent题目5Ihavenoidea_____tomakemyspeechinteresting.选择一项：A.howB.whyC.when题目1n-We'veworkedforalongtime,whataboutstoppingawhiletohavearest?___________.选择一项：A.Ilikeit.B.Youarewonderful.C.That'sagoodidea.题目2-I'vebeenusingthecomputerforalongtimeandmyneckdoesn'tfeelwell.____________选择一项：A.You'dbetterstoptheworkandtakearest.B.Nevermind.C.Keepawayfromthemedicine.题目3Thenewscame_____wewonthefirstprizeinthecompetition.选择一项：A.thatB.whichC.whether题目4Thecompanyistryingevery_____toimprovethequalityofproducts.选择一项：A.meaningB.meansnC.mean题目5Nowadayspeoplespendmoretimeexercisingtokeep_____.选择一项：A.fitlyB.fittingC.fit二、翻译（每题10分）操作提示：通过题干后的下拉框选择题目的正确答案。1.One'shealthshouldneverbesacrificedforaneedtoworkhard.BA.人的身体健康应该永不牺牲努力工作的需要。B.人永远不该为了努力工作的需要而牺牲身体健康。C.人的身体健康永远不该为了需要努力工作而被牺牲。2.Travellingathomeandabroadhasnowbecomeconvenientandaffordable.CA.在家和出国的旅游现在已经变得方便和负担得起。B.家里的和国外的旅游现在已经变得方便和负担得起。C.现在国内和国外的旅行已变得方便和负担得起。3.Exercisinghelpsrelaxyourbodyandhasbeenshowntorelievementalstressaswell.AA.锻炼有助于放松身体并且已显示也可以减缓精神压力。B.锻炼帮助身体松懈并且已经被展示来减轻脑力压力。C.锻炼有助于身体松弛并已被显露出可以很好地减轻精神压力。4.Knowingwhenandhowtorelaxshouldbeapartofwell-balancedlifestyle.CnA．知道什么时候和怎样休息应当是明智生活方式的一部分。B．知道何时和怎样放松应当是匀称的生活方式的一部分。C．知道何时放松和怎样放松应该成为均衡生活的一部分。5.Generallyspeaking,thelanguageusedinpublicspeakingisformalinstyle,clearandvividintoneandpersuasiveinpurpose.AA．一般来说，公共演讲中所用的语言文体正式，惟妙惟肖，具有说服力。B．一般来说，公共演讲中所用的语言风格正式，语调清晰生动，说理目的明确。C．一般来说，公共演讲中所用的语言风格正式，语调清晰生动，目的是劝慰别人。单元自测6一、选择填空，从A、B、C三个选项中选出一个能填入空白处的最佳选项。（每题10分）题目1_________,thenumberofprivatecarswillincreasesharplyinthecomingcoupleofyears.选择一项：A.UndoubtedlyB.DoubtedlyC.Undoubted题目2Goodfriendsmeanssharinghappinessbutalsosadness____eachother.选择一项：A.ofB.withC.byn题目3Themorepeopleyouknow,___________knowledgeyouget.选择一项：A.themuchB.themoreC.more题目4Thisisanopportunityto_______thereputationofthecompany.选择一项：A.increaseB.progressC.enhance题目5You'dbetter_______listeningtotheteacherinthelesson.选择一项：A.payattentiontoB.payingattentiontoC.payingattentionon题目1Itisanopensecret_____heisnotaqualifiedmanager.选择一项：A.thatnB.whichC.what题目2Withoutyourhelp,I______obtainedtoday'ssuccess.选择一项：A.wouldnothaveB.wouldhaveC.willnothave题目3Itisintheafternoon_______hegotthebadnews.选择一项：A.whenB.whereC.that题目4___________wasnotverywise.选择一项：A.TellingherthetruthB.TotellherthetruthC.Tellherthetruth题目5Hardlyhadthetrainarrivedatthedestinationwhenthepassengers________outinnontime.选择一项：A.flewB.droppedC.flooded题目1_________wasnotverywise.选择一项：A.TellingherthetruthB.TotellherthetruthC.Tellherthetruth题目2Themorepeopleyouknow,___________knowledgeyouget.选择一项：A.themuchB.themoreC.more题目3Goodfriendsmeanssharinghappinessbutalsosadness____eachother.选择一项：A.ofB.withnC.by题目4Hardlyhadthetrainarrivedatthedestinationwhenthepassengers________outinnotime.选择一项：A.flewB.droppedC.flooded题目5________,thenumberofprivatecarswillincreasesharplyinthecomingcoupleofyears.选择一项：A.UndoubtedlyB.DoubtedlyC.Undoubted题目1ButtheInternetcanbringsome________effects,too.Themostcommonone,someteenagersareaddictedtocomputergamesontheInternet.选择一项：A.negativeB.positiveC.important题目2Wecancertainlydeliverhigh-qualityeducationtomanystudentsatmuch________cost.n选择一项：A.lowB.lowestC.lower题目3Ihave_________somecoursesandsoftwaretomySmartphone,andIfindtheyareveryinterestingandeasytouse.选择一项：A.uploadedB.downloadedC.copied题目4Nomorehavingtobuyexpensivetextbookswhichyouwillonlyuseforayearortwoandthensellor_______away.选择一项：A.getB.giveC.take题目5_________we'venomoney,wecan'tbuyit.选择一项：A.SinceB.BecauseofnC.Therefore二、阅读理解：选择题（每题10分）操作提示：通过题干后的下拉框选择题目的正确答案。ImportanceofLearningofaForeignLanguageThereareanumberofreasons__D__.Learninganotherlanguageisimportantforbothworkandtravel.Itisalsoimportantformakingrealconnectionswithotherpeople.Lastly,itcangiveyouagreaterunderstandingofyourownlanguage.Learningaforeignlanguagewould__B__.Ifyouworkinaforeigncountry,itwillbenefityouimmenselyifyoucanspeakitslanguagebecausethenyouwouldbeabletoworkwithalldifferenttypesofemployees,andthiswillgivelong-termcareersuccess.Speakingaforeignlanguagegivesyou__E__;itenablesyoutoseehowotherpeopleseetheworldaroundthem.Ifyoutravelorworkinaforeigncountry,thinkhowmucheasiereverythingwouldbeifyoucouldspeakthelocallanguage.Itwouldbeeasiertofinddifferentplaces,askfordirections,andevenorderfood.Finally,ifyouspeakaforeignlanguageyouwillactually__A___.Otherlanguagesopenourmindstonewwaysofthinking.Forexample,Eskimoshavemorewordstodescribesnowandiceasitissuchanimportantpartoftheirlives.Languageis__C___.Itishowweshareourthoughtswiththeworld.Withoutlanguage,therewouldbenowaytocommunicateandexpressourselves.Themorelanguagesyouknow,themorewaysyouhavetocommunicateandexpressyourself.Thisiswhylearningmanylanguagesshouldbeimportant,andwhyonelanguagesimplywon'tdo.A.improveyourownfirstlanguagenB.definitelyenhanceyourchancesofgettingajobC.whatmakesushumanD.whyyoushouldlearnaforeignlanguageE.understandingofacountry'sculture阅读理解：正误判断（每题10分）操作提示：句子正确选择下拉选项框为“T”；句子错误选择下拉选项框为“F”。English,theGlobalLanguageEnglishisspokenasanativelanguagebyaround377millionpeople,andasasecondlanguagebyaround375millionspeakersintheworld.SpeakersofEnglishasasecondlanguagewillsoonoutnumberthosewhospeakitasafirstlanguage.Around750millionpeoplearebelievedtospeakEnglishasaforeignlanguage.Englishhasanofficialoraspecialstatusin75countrieswithatotalpopulationofover2billion.ThedominationoftheEnglishlanguagegloballyisasurething.Englishisthelanguageofinternationalcommunications,business,tourism,education,science,computertechnology,mediaandtheInternet.Britishcolonialisminthe19thcenturyandAmericancapitalismandtechnologicalprogressinthe20thcenturywereundoubtedlythemaincausesforthespreadofEnglishthroughouttheworld.Fromthefifteenthcentury,theBritishbegantosailallovertheworldandbecameexplorers,colonistsandimperialists.TheytooktheEnglishlanguagetomanyplaces.Forthelasthundredyears,theUSAhasplayedaleadingroleinmostpartsoftheworld.TheHollywoodfilmindustryalsoattractedmanyforeignartistsinquestoffameandfortuneandthenumberofAmericanfilmsproducedeveryyearsoonfloodedthemarket.However,thefutureofEnglishasagloballanguagewilldependverylargelyonthepolitical,economic,demographicandculturaltrendsintheworld.1.Englishisspokenasasecondlanguagebyaround377millionpeopleintheworld.Fn2.SpeakersofEnglishasasecondlanguagearemorethanthosewhospeakitasafirstlanguage.F3.Itisnotsurprisingthat70%ofallinformationstoredintheinternetisinEnglish.F4.ThespreadofEnglishthroughouttheworldresultedfromBritishcolonialisminthe19thcenturyandAmericancapitalismandtechnologicalprogressinthe20thcentury.T5.Itisdefinitelypredicted(预见)thatEnglishwillstillactasagloballanguageinthefuture.F单元自测7一、选择填空，从A、B、C三个选项中选出一个能填入空白处的最佳选项。（每题10分）题目1Smartphonemakesitsimple________us________takeaphoto.选择一项：A.for…byB.for…toC.to…to题目2Quizzesarepartofthelectureprogramtokeepstudentsengagedandkeepthem_________,forstudentstobeabletocheckthattheyunderstoodwhatwascovered.选择一项：A.thinkingB.thinkalotC.tothink题目3nSomeuniversitiesofferfree,non-creditMOOCs__________toanyoneintheworld.选择一项：A.usefulB.availableC.easy题目4AppledevelopeditsiPad-basedtextbooksin____________withmajortextbookpublishers.选择一项：A.formB.linkC.conjunction题目5A.soisB.sodoesC.sohas题目1Smartphonemakesitsimple________us________takeaphoto.选择一项：A.for…byB.for…toC.to…to题目2nWell,that'stosay,everycoinhastwosides,________technology.选择一项：A.soisB.sodoesC.sohas题目3Quizzesarepartofthelectureprogramtokeepstudentsengagedandkeepthem_________,forstudentstobeabletocheckthattheyunderstoodwhatwascovered.选择一项：A.thinkingB.thinkalotC.tothink题目4Ihave_________somecoursesandsoftwaretomySmartphone,andIfindtheyareveryinterestingandeasytouse.选择一项：A.uploadedB.downloadedC.copied题目5Wecancertainlydeliverhigh-qualityeducationtomanystudentsatmuch________cost.选择一项：A.lownB.lowestC.lower二、阅读理解：判断题（每题10分）Apassengertoldanairhostessthatheneededacupofwatertotakehismedicinewhentheplanejusttookoff.Shetoldhimthatshewouldbringhimthewaterintenminutes.Theairhostesswaskeptsobusythatsheforgottogivehimthewater.Asaresult,thepassengerwashelduptotakehismedicine.Thirtyminuteslater,whenthepassenger'sringforservicesounded,shehurriedovertohimwithacupofwater,butherefused.Inthefollowinghoursontheplane,eachtimetheairhostesspassedbythepassenger,shewouldaskhimwithasmilewhetherheneededhelpornot.Butthepassengerneveransweredaword.Whenhewasgoingtogetofftheplane,thepassengeraskedtheairhostesstohandhimthepassengers'booklet.Shewasverysad.Sheknewthathewouldwritedownsharpwords,butwithasmileshehandedittohim.Offtheplane,sheopenedthebooklet,andsmiled,forthepassengerputit.“Ontheflight,youaskedmewhetherIneededhelpornotfortwelvetimesinall.HowcanIrefuseyourtwelvesinceresmiles?”That'sright!Whocanrefusetwelvesinceresmilesfromaperson?操作提示：句子正确选择下拉选项框为“T”；句子错误选择下拉选项框为“F”。1.Apassengerwantsacupofwaterbecauseheisthirsty.F2.Theairhostessforgottogivehimthewateronpurpose.F3.Thepassengerrefusedthecupofwater.T4.Thepassengerdidn'twritedownanysharpwords.T5.Thispassagetellsusthatasinceresmileisofnouse.Fn阅读理解：选择题（每题10分）FreeMassiveOnlineOpenCourses(MOOCs)Aclasswithhundredsoreventhousandsofstudentsmightsoundlikeateacher'sworstnightmare.ButabigideainhighereducationthesedaysisMassiveOpenOnlineCourses,orMOOCs.Someuniversitiesofferfree,non-creditMOOCsavailabletoanyoneintheworld.Otherschargeforcoursesandprovidecredits.Theideaisstilldeveloping.TheMassachusettsInstituteofTechnologystarteditsfirstMOOCin2012.Theschoolplanstooffermanyfree,non-creditcoursesthroughaprojectcalledMITx.ManyChineseuniversitiesarebeginningtoofferfreeMOOCsnowtoo.Nowadays,MOOCsalmostcovereverytopic,likecomputerscience,technology,mechanics,engineering,languages,etc.Generallyspeaking,therearenoformaleducationrequirementsforthesefreeonlinecourses.Studentswatchshortvideos.Then,theytakeinformal,ungradedquizzesafterthevideoseachweekforcertainweeks.Quizzesarepartofthelectureprogramtokeepstudentsengagedandkeepthemthinking,forstudentstobeabletocheckthattheyunderstoodwhatwascovered.Theycanrepeatedlywatchthevideosandtakethequizzeswhenevertheywant.Studentsreceivehomework.Theycanjoinonlinegroupstoexchangequestionsandanswersaboutthecourses.Theteachersholdvirtualofficehourstoanswerquestionsthatthestudentshaveposted.Theyalsopresenttheirownquestionsandobservations.Somesupportersclaimedthattherearethingsthatwecandobetterintheonlineformat.Wecancertainlydeliverhigh-qualityeducationtomanystudentsatmuchlowercost.操作提示：通过题干后的下拉框选择题目的正确答案。1.AstarteditsfirstMOOCin2012.A.TheMassachusettsInstituteofTechnologynB.HarvardUniversityC.AChineseuniversity2.Whichisnottrueaboutthefreeonlinecourses?CA.Studentscanwatchshortvideos.B.Studentsmayasktheteacherssomequestions.C.Studentsmusttakegradedquizzes.3.TheycanjoinonlinegroupsB.A.todiscussthequizzesB.toexchangequestionsandanswersC.topresenttheirobservations4.TheteachersholdAtoanswerquestionsthatthestudentshaveposted.A.virtualofficehoursB.face-to-facemeetingsC.regularseminars5.Whatistheattitudeofthewritertoonlinecourses?CA.neutralB.negativeC.positive单元自测8一、选择填空，从A、B、C三个选项中选出一个能填入空白处的最佳选项。（每题10分）题目1nWhatareyourgreatstrengths?选择一项：A.Iamveryshy.B.Myjoboffersmehighincome.C.Iamveryactiveindiscussion.题目2选择一项：A.Yes,itwasrichandcolorful.B.No,itisinteresting.C.Ilikemycollegeverymuch.题目3Itisbelievedlifelonglearningisacrucialresponsetothechallengeoftheglobal________economy.选择一项：A.technologyB.knowledgeC.examination题目4Thefact________thatwearebehindtheotherclasses.选择一项：A.seemstobeB.lookstobenC.remains题目5Mr.Wang,_________,iscominguptous.选择一项：A.slowlyB.ournewteacherC.heisournewteacher题目1–Theadvancementoftechnologyhasboostedthepaceofourlives,andrequiresustolearnsomethingneweveryday.______IhavechosentheonlineprogramatOU.选择一项：A.BecauseB.NowthatC.Thatisthereasonwhy题目2–IoftenfeellonelywhenIengageinmyonlinelearning.________–Ijointheonlinecoursecommunity.选择一项：A.Howdoyousolvethisproblem?B.Howdoyouthinkaboutit?C.Howoftendoyouengageinonlinelearning?n题目3Theadvancementoftechnologyhasboostedthepaceofourlives,andrequiresustolearn___________everydayjusttostaycurrentintheworkplace.选择一项：A.somethingnewB.newsomethingC.everything题目4选择一项：A.advantageB.disadvantageC.practice题目5_________theregularclasses,youcanalsoattendmanydifferentseminarsandtakepartinmanyextracurricularactivities.选择一项：A.ExceptforB.IncludingC.Apartfrom题目1–Howlonghaveyoubeengraduatedfromyourcollege?_____选择一项：nA.Yes,I'vebeengraduated.B.I'vebeengraduatedforfiveyears.C.Igraduatedfrommycollegelastyear.题目2–Didyouenjoyyourcollegelife?_____选择一项：A.Yes,itwasrichandcolorful.B.No,itisinteresting.C.Ilikemycollegeverymuch.题目3Ihopeyouaremaking________forcontinuouseducationinyourlife.选择一项：A.roomB.vacancyC.place题目4Lifelonglearningisbothformalandnon-formal;andtheboundariesbetweenface-to-faceteachingand___________educationareincreasinglyblurred.选择一项：A.lifelongB.formalnC.distance题目5Bymakinglearningpossibleanytimeandanywhere,distanceeducationisapowerfultool_________supportinglifelonglearning.选择一项：A.toB.forC.with二、阅读理解：判断正误（每题10分）LifelongLearning&DistanceEducationTheterm“lifelonglearning”isverypopularnowadays.Itdescribestheneedforpeopletocontinuetheireducationandtrainingthroughouttheirlives.Lifelonglearningismoreandmoreimportantforeveryonebecausepeoplearenowfacingdifferentcareerchoicesinchangingeconomies.Itisbelievedlifelonglearningisacrucialresponsetothechallengesoftheglobalknowledgeeconomy.Currently,mostuniversitieshavereactedtotheeraoflifelonglearningbyaddingnewprogramsandservicesforadultswhoseektocombineemploymentwithpart-timestudy.Specialarrangementshavebeendevelopedforthesestudentsbutthecoreactivityoftheuniversity,providingteachingtofull-timeyoungundergraduates,oftengoesonmuchasbefore.Lifelonglearningisbothformalandnon-formal;andtheboundariesbetweenface-to-faceteachinganddistanceeducationareincreasinglyblurred.Bymakinglearningpossibleanytimeandanywhere,distanceeducationisapowerfultoolforsupportinglifelonglearning.Technology-basedteachingiscreatingneweducationalsystemsthatanyonefromanywherecanaccess.Thekeychallengeforuniversitiesistoevolvefromanteacher-centeredmodelofeducationtostudent-centeredmodel.Thechallengeforgovernmentsisthattheyhavetodevelopnewfundingapproachesandnewqualityassessmentprocedures.操作提示：句子正确选择下拉选项框为“T”；句子错误选择下拉选项框为“F”。1.Theterm“lifelonglearning”describestheneedforpeopletocontinuetheireducationandtraininginacertainperiodoftheirlives.F2.Thechallengesoftheglobalknowledgeeconomybringtheneedsforlifelonglearning.T3.Lifelonglearningisnon-formal.F4.Theuniversitiesshouldmaketheclassroomstudent-centered.T5.Todevelopanewqualityassessmentsystemisachallengeforthegovernment.T最新国家开放大学《管理英语（2）》形成性考核册参考资料《管理英语（2）》是国家开放大学2019年春季新开的课程之一，对国家开放大学的管理专业学生进行统一考试。该资料对学生完成学习任务起着一定的辅助作用。本文库还有国家开放大学其他课程的参考资料，可以参考。作业1一、交际用语（共计10分，每小题2分）1-5题：选择正确的语句完成下列对话，并将答案序号写在题前括号内。1.-Iwasworriedaboutmymath,butMr.WhitegavemeanA.-.A.That’saneasycourse.nB.Congratulations!C.Mr.Whiteisverygood.2.-Hi,Helen,I’llhaveaninterviewtomorrow.I’mafraidIcan’tmakeit.-.A.Sure,youcan.Takeiteasy.B.I’msorrytohearthat.C.That’sallright.3.一ShouldIleaveearliertomorrowmorning?-.A.Yes,it’sbettertoleaveearliertoavoidthemorningtraffic.B.Yes,youwill.C.No,youwon’t.4.一Howdoyouthinkofthethemeofourevent?-.A.It’sprettygood.B.Ifeelsosorryaboutthat.C.I’dliketohavesometea.5.-.一Itwillbeheldonthe3rdfloorofShakiratonHotel.A.Whenwillyougiveaspeech?B.Doesyourspeechstillgoon?C.Whatistheaddressofyourspeech?二、词汇与结构（共计30分，每小题2分）6-20题：阅读下面的句子，从A,B、C三个选项中选出一个能填入空白处的正确选项，并将答案序号写在题前括号内。6.Hewasalwaysinsharinghisenormousknowledge.A.generousB.generationC.generaten7.Hisactionisalwayswithhiswords.A.constantB.continuousC.consistent8.-Canyougoskatingwithusthisafternoon?一Sorry，Ican’t.Itakecareofmylittlesisterathome.A.couldB.mayC.haveto9.-Whosetextbookisthis?-ItJohn’s.Ithashisnameonit.A.can’tbeB.mustbeC.mightbe10.I’mwritingtoapositionasacomputerengineerinyourcompany.A.thankforB.waitforC.applyfor11.Youcantrythesemethodstokeepyourinterviewanxietycontrol.A.underB.onC.with12.acompanyreallywantsisacandidatehastherightskills.A.What...thatB.That...whatC.That...that13.Thesetipsmayhelpyouavoidbademployeesforyourcompany.A.tohireB.hiringC.hire14.Writethetelephonenumberdownyouforget.A.oncaseB.incaseC.undercase15.Doeshisabsencetoyourwork?A.makeadifferenceB.takeallthecreditC.bringabout16.Americanyoungpeoplewouldratheradvicefromstrangers.A.getB.gettingC.got17.youpreparecrosstrainingplans,youneedtoconsiderboththecompanybenefitsandtheemployeebenefits.A.AlthoughB.EvenifC.As18.Thesuccessofoureventistothesponsor.A.relatedB.basedC.intended19.Yourlong-termsuccessineventplanningwillbebasedtheexperienceyouhad.nA.toB.onC.of20.thefeedbackisveryhelpfulforplanningfuturemeetingsandevents.A.GetB.GettingC.Toget三、阅读理解（共40分，每小题4分）21-25题：阅读下列短文，从A,B、C三个选项中选出一个正确答案，并将答案序号写在题前括号内。Passage1PPHCandGooseneckaretwoorganizationsthatdosimilarcommunitywork.Eachhashiredanewstaffmembertomakecontactwithandprovideservicestonewparents.ElainehasacceptedajobwithPPHC.Shehasadegreeinpsychologybuthasneverdonethistypeofworkbefore.Onherfirstday,aftershowinghertoherdeskandintroducinghertocolleagues,thedirectorgivesheratownmapandalistofthenamesofthefamiliesshewillberesponsiblefor,andwishesherluck.Afterlunch,Elainesetsouttocontactthefamilies,worriedaboutwhatshe’lldoorsaywhenshemeetsthem.MarkhasadegreesimilartoElaine’s,andhasjustbeenhiredbyGooseneck.Onhisfirstday,helearnsthathisjobwillconsistoftrainingforthenextweek.Markspendstwodaysgoingonfamilyvisitswithexperiencedstaffmembers,anddiscusseswiththemwhattheydidandwhy.Herole-playssomesituationswithotherstaffmembers,andgetssomedirectinstructionfromthem.Bythefollowingweek,whenhe’sonhisown,hefeelshehasaprettygoodideaofwhatheneedstodo,andhowtogoaboutit.Andheknowsthathistrainingwillcontinue.Whichsituationwouldyouratherbein,beingthrownintothethickofthingswithnotrainingorbeingtrainedtopreparefortheworkyou’regoingtodo?21.WhatarePPHCandGooseneck?A.Theyaretwocompaniesthatdosimilarbusiness.B.Theyaretwoorganizationsthatdodifferentcommunitywork.C.Theyaretwoorganizationsthatdosimilarcommunitywork.22.WhichdegreedoesElainehave?A.Psychologydegree.B.Physiologydegree.nC.Sociologydegree.23.Whichofthefollowingstatementsistrueaccordingtothepassage?A.Elainehasdonethistypeofcommunityworksoherorganizationdoesn’tprovidestafftraining.B.Markhasaclearideaofhisjobafterthetraining.C.Markknowshistrainingcomestoanend.24.HowisMarktrainedtobepreparedforhiswork?A.Markspendstwodaysonfamilyvisitswithexperiencedstaffmembersanddiscusswiththem.B.Markrole-playssomesituationswithotherstaffmembersandgetssomedirectinstructionfromthem.C.BothAandB.25.Whatisthemainideaofthepassage?A.Theimportanceoftraining.B.Differenttrainingways.C.Elaine’sandMark’sworkexperience.26-30题：请根据短文内窑判断给出的语句是否正确，正确的写“T”，错误的写“F”，并将答案写在题前括号内。Passage2Hiringtherightemployeeisachallengingprocessforacompany.Abadhirenotjustwastesyourtimeandmoney,butalsoimpactstheteamspiritandcompanymorale.Agoodhire,however,paysyoubackinemployeeproductivity,successfulemploymentrelationship,andbusinesscultureenhancement.Herearecertainrulesthatyoucanusetoselecttherightemployee.Designaneffectiveadvertisement.Aclearlytargetedad.attractsqualifiedcandidatesanddiscouragesothers.Youcanmakeyourad.Moreeffectivewithapreciseandspecificjobdescription.Asktherightjobinterviewquestions.Thepurposeoftheinterviewistofindoutifthecandidateisastrongfittoyourbusiness.Byusingasequenceofparticularlydesignedquestions,youareabletogetatruepictureofyourpotentialemployee.nCheckbackgroundsandreferences.Backgroundcheckinghelpsyoureducerisksandimprovetheoverallqualityofhire.Youneedtoverifythatallthepresentedcredentials,skills,andexperienceareactuallypossessedbyyourcandidate.(F)26.Hiringthewrongemployeeisexpensive,costlytoacompany,andtimeconsuming.(F)27.Acompanyhastospendalotofmoneyhiringarightemployee.(F)28.Anadvertisementwithacleartargetwillmakeallcandidateslosecourage.(T)29.Welldesignedinterviewquestionscanhelpyouknowmoreaboutthecandidates.(T)30.Workexperienceisoneoftheprimarythingsforanemployertoverifyinbackgroundchecking.四、翻译（共计20分，每小题4分）31-35题：选择正确的译文，并将答案序号骂在题前括号内。31.Atruefriendissomeonewhoreachesforyourhandandtouchesyourheart.A.一个真实的朋友就是能伸出他的手触碰你心灵的人。B.一个真实的朋友就是能伸出他的手理解你心灵的人。C.真正的朋友是一个可以援手帮助并感动你心扉的人。32.Theoldsaying“practicemakesperfect”appliestointerviewingtoo.A.古话“曲不离口”也适用于招聘。B.古话“熟能生巧”对面试准备也是适用的。C.在申请面试资格时我们常常用到古话“熟能生巧”。33.Wecan’tpossiblygettheworkdonebyOctober.A.十月份前我们不可能做完这项工作。B.十月份前我们不可能做这项工作。C.十月份后我们不可能做完这项工作。34.Theyhavedisagreementontheplanofcelebratingthefoundingofthecommunity.A.他们对公司的成立资金都有不同意见。B.他们对庆祝公司成立的方案有异议。nC.他们为了庆祝公司成立的方案而争吵。35.Thisinvolvesidentifyingthehigh-levelreasoningbehindyourintentionsfortheevent.A.这也包含了此次活动的主要目的和意义。B.这些都是用来识别此次活动与其他不同活动的主要区别。C.这就包括了弄明白你举办此次活动目的背后的高层次的推理。作业2一、交际用语(共计10分，每小题2分）1-5题：选择正确的语句完成下列对话，并将答案序号写在题前括号内。1.-Wouldyoumindfillingthequestionnaireforme?-.A.Noproblem.Justgivemeyourquestionnaire.B.SorryIcan’tgothere.C.Ireallyappreciatethat.2.-Canyoustayherelonger?-butIhavetobebacktomorrow.A.I’dloveto,B.No,thankyou,C.I’mafraidnot,3.-Whydoyoulookunhappy.What’sthematter?-.A.I’msatisfiedwiththegoodperformanceoftheradioI’vejustbought.B.I’mgladtohaveboughtthisradioatsuchaprice.C.I’mratherdisappointedwiththepoorqualityoftheradioI’vejustbought.4.-Goodmorning,SunshineCommunityCenter!MayIhelpyou?-.A.I’dliketobookoneairticket.nB.I’mgladtointroducemyselftoyou.C.Ineedaplumbertorepairthewaterpipeinmykitchen.5.一Hello,isthatservicecenter?Theelevatorofourapartmentdoesn’twork.-.A.Oh,Idon’tknowwhat’swrongwithit.B.Sorry，I’11haveitcheckedoutatonce.C.OK,Isee.二、词汇与结构（共计30分，每小题2分）6-20题：阅读下面的句子，从A,B、C三个选项中选出一个能填入空白处的正确选项，并将答案序号写在题前括号内。6.Youneedtothosequestionnairepapersforyourcompany.A.handoutB.handinC.handon7.Questionnairesarenotsuitablesomepeople.A.inB.forC.with8.Whereareyouusedtovegetables?A.buyB.boughtC.buying9.Customersrefusetofillingthequestionnairearenotpermittedtobuytheproduct.A.whatB.whichC.Who10.Themusiclikethesingingofabird.A.hearsB.listensC.sounds11.Ilikecookingformyfriendsinfreetime.A.meB.myC.mine12.You’dbetterhaveyourhairbeforegoingtoyourfriend’swedding.A.cuttingB.cutC.tocut13.Herarticleisinherclass.A.betterB.wellC.thebestn14.Wefeelwiththeinconveniencetheservicecenterbroughtus.A.disappointedB.worriedC.surprised15.Ourworkershavebeencheckingtheheatingsystemsinceyoucalledus.Iyouitwillperformwellsoon.A.argueB.affectC.assure16.Idon’tknow.Ijustarrivedheretwominutesago.A.what’sgoingonB.howisgoingonC.whoisgoingon17.Theysincelastnight.Theyareabouttofinishthework.A.arecleaningthesystemB.havebeencleaningthesystemC.hadcleanedthesystem18.I’mconfidentintheseaslongaswetheneedsofthecommunityresidentsandimproveourservicequality.A.keepaneyeonB.keepaneyeatC.keepeyeson19.Wehavetoourannualworkreporttothemanagernextweek.A.handinB.handoutC.handsup20.thefog,weshouldhavereachedtheannualmeetingsiteontime.A.BecauseofB.InspiteofC.Butfor三、阅读理解（共40分，每小题4分）21-25题：阅读下列短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在题前括号内。Passage1Questionnairescanbeasimplewaytogettoknowyouraudience’sopinions.Thoughitiseasytowriteaquestionnaire,youneedalotofskillandexperiencetowriteagoodone.Luckily,gooddesignskillscanbelearnedinashorttime.KeepYourQuestionnaireSimpleandVisuallyAttractiveKeepyourquestionnaireshortandsimple.Ashortandsimplequestionnaireismorelikelytobecompletedandreturned.Itisalsoimportanttomakeyourquestionnaireasattractiveaspossible.Youshouldkeepthefollowingdesignelementsinmind:nText:Chooseafontstylethatiseasytoread,andmakesurethefontsizeislargeenoughforyourrespondentstoread.Paragraphs:Longparagraphscanbedauntingforreaders,sotrytokeepyourblocksoftexttoahandfuloflines.Whitespace:Ensurethatthereisspacebetweenquestionsandsectionsanddon’tmakemarginstoosmall.KeepQuestionsBriefandEasytoUnderstandBebriefanddirectwithyourquestions.Donotuseanyunnecessarywordsandphrases.Briefquestionsthatusesimplelanguageareeasytoreadandunderstand,sotheparticipantswon’tfinditdifficulttofillinthequestionnaire.MakeSureQuestionsAreIntheRightOrderYoushouldstartyourquestionnairewithgeneralquestionsandthenmovetospecificones.Trytoavoidjumpingbackandforthbetweengeneralandspecificquestions.UseOpen-EndedQuestionsProperlyOpen-endedquestionsmeanrespondentscananswerfreelyusingtheirownwords.Theycanprovidemoredetailedinformation,buttheytakemoretimeandefforttoanswerandcanbemoredifficulttoanalyze.Youshouldnotusetoomanyopen-endedquestionsinonequestionnaire.Inaword,takingthetimetodevelopawell-designedandparticipant“friendlyquestionnairewillgiveyouusefuldatathatcanhelpyoumaketherightdecisions.21.Thequestionnairecontainsfollowingelementsexcept？A.testB.paragraphC.address22.Inordertokeepyourquestionnairevisuallyattractive,youshould.A.choosedifferentfontstylesinaquestionnaireB.writelongparagraphsinsteadofshortonesC.leaveenoughspacebetweenquestionsandsections23.Youshouldstartyourquestionnairewithquestionsandthenmovetoones.A.general,specificB.specific,generalnC.short,long24.Whatcouldbethebesttitleforthispassage?A.DesigninganEffectiveQuestionnaire.B.Questionnaireisthebestwaytocollectdatafrommanypeople.C.Questionnairebenefitsourlife.25.WhichofthefollowingstatementsisNOTtrue?A.Questionnairedesignskillscanbelearnedinashorttime.B.Open-endedquestionscannotprovidemoredetailedinformbetternotusetoomanyopen-endedquestionsinonequestionnaire.C.It’sworthtakingthetimetodevelopawell-designedandparticipant-friendlyquestionnaire.26-30题：请根据短文内容判断给出的语句是否正确，正确的写“T”，错误的写“F’’,并将答案写在题前括号内。Passage2Anannualreportofacompanyprovidesinformationaboutitsbusinessperformanceforcertainpeople.Thesepeopleincludetheinvestors,potentialinvestorsandotherstakeholders.Fromthereport,peoplecanunderstandthecompany’sbusinessscope,recentsituationandfuturedevelopment.Themainpartsofanannualreportusuallyincludechairman’sletter,operationanalysisandfinancialstatements.·Chairman’sLetterUsually,anannualreportshouldcontainaletterfromthechairman.Thelettershouldprovidedetailsaboutthesuccessesandthechallengesofthepastyear.Itshouldalsoincludethefutureoutlookforthecompany.·OperationAnalysisTheoperationanalysisisanoverviewofthebusinessinthepastyear.Itusuallyincludesnewhiresandnewproductintroductions.Atthesametime,itwillintroducebusinessacquisitionsandotherimportantissues.·FinancialStatementsThefinancialstatementsareveryimportantforanannualreport.Peoplecanknowthecompany’sperformanceinthepastfromthestatements.Itusuallynthreeaspects.Thefirstoneistheprofitandlossstatement.Thesecondoneisthebalancesheet.Andthethirdoneisthecashflowstatement.(T)26.Anannualreportofacompanyprovidessomeinformationaboutitsbusinessperformanceforcertainpeople.(F)27.Peoplecanknoweverythingofthecompanyfromtheannualreport.(T)28.Anannualreportusuallyincludeschairman’sletter,financialstatementsandoperationanalysis.(F)29.Achairman’slettershouldincludethestrategicdirectionmovingforward.(T)30.Thispassageismainlyaboutthemainpartsofanannualreport.四、翻译（共计20分，每小题4分）31-35题：选择正确的译文，并将答案序号写在题前括号内。31.Anewfoodmarketwillbebuiltinourcommunitynextmonth.A.下个月我们社区就已经建了一个新的食物市场。B.我们社区正在建一个新的菜市场。C.下个月我们社区将新建一个菜市场。32.Onthelastdayoftheoldyear,thereisafamilydinner.A.在老年人生命中的最后一段日子里，通常有一顿家庭餐。B.在即将过去的一年中的最后一天，会有一次家庭聚餐。C.在过去的日子里，经常有家庭聚餐。33.Youwilldoeverythingwithinyourpowertotryandresolvethesituation.A.你会在权利范围内尽一切努力解决问题。B.你会在意志范围内尽一切努力解决问题。C.你会在力量范围内尽一切努力解决问题。34.Tocommunicatepreciselywhatyouwanttosay,youhavetofrequentlyneedtodefinekeywords.A.要简明扼要地表达本意，就必须不断定义关键词。B.只要定义频繁出现的关键词就能准确传达本意。C.要准确表达你的本意，就必须不断定义关键词。n35.Ithinkwhatshouldbedoneistocreatemorejobopportunitiesforstudents.A.我认为我们更需要为学生们创造更多的工作机会。B.我认为我们将来要给学生们更多机会。C.我认为我们已经给了学生们更多的工作机会。作业3一、交际用语（共计10分，每小题2分）1-5题：选择正确的语句完成下列对话，并将答案序号写在题前括号内。1.-I’mterriblysorrythatI’vespilledsomecoffeeonthetable.-.A.Idon’tcare.B.Itdoesn’tmatter.C.Don’tbesorry．2.-Whatstartingsalarydoyouexpect?-.A.I’dliketostartonMondaynextweek.B.Iexpecttogetasalaryincrease.C.I’dliketostartat¥5,000amonth.3.-Anysuggestionsfortheproject?-.A.Ineedyouradviceonit.B.Iadviseyoutoputmorehandsinthisproject.C.Thanksforyoursuggestions.－4.-Ourcompanyisdoingacustomerservicequestionnaire.MayItakeyouamoment?-.A.Itdoesn’tmatterB.Byallmeans.C.Ihavenoidea.n5.-Iamsorry.Nowwhatwerewetalkingabout?-.A.Nevermind.B.Idon’tremember,either.C.Youweresayingthatyouusedtobeateacher.二、词汇与结构（共计30分，每小题2分）6-20题：阅读下面的句子，从A,B、C三个选项中选出一个能填入空白处的正确选项，并将答案序号写在题前括号内。6.Oneday,ourdreamswillreality.A.turnoutB.turnintoC.turnaway7.Hesayswhathethinksanddoeswhathewantstodo，otherpeople’sfeelings.A.accordingtoB.regardlessofC.becauseof8.Weshouldtakethedegreeaccountwhenwerecruitanewsecretary.A.withB.intoC.of9.Thecandidateshoulddressinamannerthatisappropriatetothepositionheisapplying.A.forwhichB.whichC.that10.ParticipantshavetheProductivityAnalysisWorksheet.A.completingB.beencompletedC.completed11.Howmanyplayersdoesabaseballteam?A.consistofB.beresponsibleforC.setout12.Thisinvolvesthehigh-levelreasoningbehindyourintentionsfortheevent.A.identifyB.identifiedC.identifying13.Weshouldkeepinmindthefeedbackisveryhelpfulforplanningfuturemeetingsandevents.A.whatB.thatC.when14.Theinvestorshouldbeawareofthelimitationsofthefinancialstatementanalysistheannualreport.nA.basedonB.basingonC.baseon15.Undernocircumstancetotellliestothepublic.A.thecompaniesareallowedB.arethecompaniesallowedC.thecompanieswillallow16.Themoreinformationyoucanget，inyourfield.A.themorecompetitivewillyoubeB.youwillbethemorecompetitiveC.themorecompetitiveyouwillbe17.Weitverymuchthatyou’vecometogiveusatimelyride.Otherwisewewouldmissthetrain.A.appreciateB.expectC.promise18.Iwouldrathertwoweeksearlier.A.youshouldcomehereB.youcamehereC.youhadcomehere19.face-to-faceinterviews,questionnairesarecheaperforcollectingdatafromalargenumberofrespondents.A.ComparedtoB.ComparingC.Compare20.Ourcompanywillthecustomers’suggestions.A.respondB.respondingtoC.respondto三、阅读理解（共40分，每小题4分）21-25题：阅读下列短文，从A,B、C三个选项中选出一个正确答案，并将答案序号写在题前括号内。Passage1Angrycustomerstendtoaimtheirdissatisfactionandcomplaintsatstaffmembers.Ifthishappenstoyou,youshouldrememberthattheyareactuallyexpressingtheirdissatisfactionaboutthecompanyandnotaboutyouasanindividual.Butifyouwishtobesuccessfulinanybusiness,thenyouhavetolearnhowtohandleangrycustomers.Listedbelowareafewguidelinestohelpyoudevelopyourownpersonalstrategyfordealingwithangrycustomers:Neverargueback.Youmuststaycalmandaimtosatisfythecustomereveninnthemostdifficultsituations.Itisonlybyagreeingwiththeirviewpointandsuggestingapossiblesolutionthatyouwillresolvethesituationandsendthecustomerawayhappy.Useyourearsmorethanyourmouth.Makesureyoulistenmorethanyouspeak.Bylisteningcarefully,youwillbeabletounderstandwhythecustomeriscomplaining,sothatsatisfactorystepscanbetaken.Showthatyoucare:Useeveryopportunitytoexpressyourapologyandunderstanding.Youhavetoshowthatyouwilldoeverythingwithinyourpowertotryandresolvethesituation.Thisexhibitionofyourconcernwillwinthecustomerover.Therewillbeasignificantchangeintheirbehavior.Controlyourangerandbepatient.Learntorelaxandcalmyourself.Havingpatiencewithyourcustomersandwithyourselfwillgoalongwayinwinningoverhostilecustomers.Theaboveguidelinesareveryusefulinhelpingyousuccessfullytackleallkindsofdifficultsituationsinlife.Ifyoufollowthem,youareonyourwaytosucceedinginyourcareer.21.Whomdoangrycustomerstendtoaimtheirdissatisfactionandcomplaintsat?A.Staffmembers.B.Companymanagers.C.Thosewhoaccompanythem.22.Whenacustomershoutsrudelyatyou,youshould.A.arg1ebackandprotectyourselfB.keepquietandleavethecustomeraloneC.keepcalmandlistencarefullytothecustomer23.Theunderlinedsentence“Useyourearsmorethanyourmouth”means.A.Yourmouthisnotmoreimportantforyouthanyourears.B.Youshouldlistenmorethanyouspeak.C.Youshouldtalkmorethanyoulisten.24.Whendealingwithanangrycustomer,whichisNOTtherightattitude?A.Beconcerned.B.Bepatient.C.Beamused.n25.Whichofthefollowingstatementsistrueaccordingtothepassage?A.Whenthecustomerscomplain,youneedn’tlistencarefully.B.Youneedn’tsaysorrytothoseangrycustomers.C.Youshouldrelaxyourselfandtrytounderstandtheangrycustomers.26-30题：请根据短文内窑判断给出的语句是否正确，正确的写“T”，错误的写“F”，并将答案写在题前括号内。Passage2GoodCommunicationSkills-KeytoSuccessGoodcommunicationskillsarethekeytosuccessinlife,workandrelationships.Withouteffectivecommunication,amessagecanturnintoanerror,misunderstanding,frustration,orevendisasterbybeingmisinterpretedorpoorlydelivered.Thestepsforgoodcommunicationskills:1.Knowwhattosay.Understandclearlythepurposeandintentofyourmessage.2.Knowhowtosayit.Beginbymakingeyecontact,whichshowsconfidence.Thenpayattentiontoyourbodylanguage.3.Listen.Afteryou’vefinishedtalking,youshouldstop,listen,andlookforfeedbackandcluesofcomprehension.4.Reachunderstanding.Tocommunicatewellistounderstandandbeunderstood.Moretipsfordevelopinggoodcommunicationskills:1.Thebetteryouareabletoexpressyourself,thebetteryourabilitytocommunicate.2.Practiceyourlisteningskills.Beconsiderateofotherspeakersbywaitinguntiltheyaredonebeforestatingyourviews.3.Learntounderstandandappreciatedifferentviewsbybeingopen-minded.Itwillinturn,gainyoumorecooperationandunderstanding.4.Avoidtryingtocommunicatewheninanemotionalstate.Taketimetoconsideryourpositionthroughbeforespeaking.Whenyoutakethetimetodevelopgoodcommunicationskills,itmeansyouopenyourselfuptobetterrelationships,morecareeropportunities,andincreasedself-confidence.Moreover,youreachhigherlevelsofmutualunderstandingandcooperationwhilesuccessfullyattainingyourgoals.n(T)26.Amessagemustbeunderstood,interpretedordeliveredcorrectlywithcommunication.(F)27.Whenyoutalkwithothersyoucanpaylittleattentiontoyourbodylanguage.(T)28.Thebetteryouareabletounderstandothers,thebetteryourabilitytocommunicate.(T)29.Beforestatingyouropinions,you'dbetterletthespeakerfinishhisorhertalkingfirst.(T)30.Don’targueordebatewithothersifyoufeelangryordispleased.四、翻译（共计20分，每小题4分）31-35题：选择正确的译文，并将答案序号写在题前括号内。31.Theyarewillingtounderstandtheirpartner’spositionfirstbeforetryingtogetunderstood.A.在得到合作对方理解后，他们才愿意理解合作伙伴的立场。B.在得到合作对方理解前，他们愿意先理解合作伙伴的立场。C.他们愿意去了解对方的立场但必须先想明白。32.Themorefamiliarinterviewingfeelstoyou,thelessanxietyyouwillfeelwiththeprocess.A.你对面试越熟悉，在面试过程中你的焦虑就会越少。B.面试中熟人多，面试过程中你焦虑也会少。C.你熟悉面试多一点，面试中的麻烦就会少一点。33.Bythefollowingweek,whenhe’sonhisown,hefeelshehasaprettygoodideaofwhatheneedstodo,andhowtogoaboutit.A.直到跟着的那个星期他一个人的时候他感到对于自己需要做什么以及如何开始做非常清楚。B.到第二个星期，他一个人的时候，他感到对于自己需要做什么以及如何开始做有了一个很好的主意。C.到第二个星期，当他独立工作的时候，他感到对于自己需要做什么以及如何开始做非常清楚。34.Afewminuteslaterthedoctorcameoutofhisroomforthethirdtime.nA.几分钟后，医生第三次从他的房间走出来。B.医生在迟到的几分钟后，终于从他的房间走出来为了第三名。C.几分钟后，医生来到他的房间第三次。35.Havingpatiencewithyourcustomersandwithyourselfwillgoalongwayinwinningoverhostilecustomers.A.对顾客和对自己有耐心将走很长的路才能赢得生气的顾客对你工作的支持。B.对顾客和对自己有耐心将在赢得生气的顾客对你工作的支持方面大有帮助。C.对顾客和对自己有耐心将会很难赢得生气的顾客对你工作的支持。