英语应用文写作课件：unit+7（B） 13页

1 Unit 7 (B) Thank-you letter Complaint letter Invitation letter In personal letters , words and expressions used in personal letters should be warm, close and friendly, using the first person singular form. In official letters , the content should be formal, polite and proper. Format and Patterns Informal letters : Date, S alutation, B ody, Complimentary closing Signature Formal letters : Heading, Inside address, Salutation Body, Complimentary closing S ignature Thank-you letter A thank –you letter is not necessarily long, but it should be prompt and heartfelt. Apart from expressing you gratitude for having been warmly received or helped, you should also give your appreciation and praise in a thank-you letter. A good thank-you letter should include the content below: Expression of heartfelt thanks for having been received with hospitality, been given nice presents, or been offered timely help, etc. Brief but sincere description of the function, contribution and encouragement, etc. t hese help/gifts may have resulted in. Statements of your gratitude again and your wish of returning the help. A thank-you letter for Christmas present Dec. 23, 2013 Dear Mrs. Carter ： John and I have been displaying your Christmas gift with great pleasure and pride. The cups and saucers are exquisite, and we think it was wonderful of you to remember that collecting china is our hobby. Many thanks to you and Mr. Carter for your thoughtful and generous gifts, and our best wishes to you for the next year! Sincerely yours, Carolyn Brewster Complaint letters To have to complain is annoying, but to complain without a good reason will also annoy your correspondent. If you complain, make sure you get your facts right, and if you have to answer an unjustified complaint, be polite and restrained and remember that we all may make mistakes. A good letter of complaint out to provide the following information: State the purpose of the letter clearly. Point out the specific problem without overrating anything. Offer any information available such as the order number, specific type of service, etc. Make clear your requirement or terms of compensation. End by expression confidence that the recipient will grant your request and desire for continued business. If possible, include the photocopied receipts. 9 Next are the two invitation letters. After reading the first letter, please write a letter of acceptance, and for the second letter, please write a letter of regret 10 April 25 , 2014 Dear Tom, We are planning a dinner party to celebrate the thirtieth anniversary of Professor Ming Li’s teaching career at Yijia Hotel and we want you to come. It’s on next Saturday, May the first, at six o’clock. We do hope you can make it, as we are looking forward with great pleasure to seeing you. Affectionately yours, Larry Invitation Letter 1 11 Letter of acceptance April 27,2014 Dear Larry, Thank you very much for your invitation. It will be great pleasure for me to come to your dinner party on May the first, at six o’clock. Professor Ming Li is much respected by all of us and I shall be glad to attend such a party in his honor. Thank you for thinking of me. Affectionately, Tom 12 Invitation Letter 2 March 19, 2014 Dear Jane, We have four tickets for a famous film shown at Guangming Cinema, The Longest Day , on Friday, at 8:30 p.m.. Would you and your husband want to join us? We’ll be looking for you at eight sharp Friday night in front of the cinema, please don’t disappoint us! Warmest regards Yours, Alice 13 Letter of regret March 20,2014 Dear Alice, I’m very sorry we can’t come to see the film with you on Friday. My husband is in Shanghai and won’t be back for another week. Wait till he hears what a wonderful evening he missed with you and Frank! Thanks for asking us, Alice, I’m very sorry we can’t say “yes”! Yours, Jane