- 39.88 KB
- 2021-05-15 发布
- 1、本文档由用户上传,淘文库整理发布,可阅读全部内容。
- 2、本文档内容版权归属内容提供方,所产生的收益全部归内容提供方所有。如果您对本文有版权争议,请立即联系网站客服。
- 3、本文档由用户上传,本站不保证质量和数量令人满意,可能有诸多瑕疵,付费之前,请仔细阅读内容确认后进行付费下载。
- 网站客服QQ:403074932
国开(中央电大)本科《管理英语 4》形考
任务(单元自测 1 至 8)试题及答案模板
单元自测 1 试题及答案 题目顺序是随机的,使用查找功能
(Ctrl+F)进行搜索 [题目] — This project is too big for me to
finish on time. —________________. [答案]I'll give you a
hand [题目] AT&T found that employees with better planning
and decision-making skills were ______ to be promoted into
management jobs. [答案]more likely [题目]______ CEOs
spend planning, the more profitable their companies are. [答
案]The more time [题目]______ his anger the employees
called him Mr. Thunder, but they loved him. [答案]Due to [题
目]______ managers spend most of their time in face-to-face
contact with others, but they spend much of it obtaining and
sharing information. [答案]Not only do [题目]— Could you give
us a speech on management functions some day this week?
—________________. [答案]I'd love to, but I'm busy this
week [题目]— I think things have been a bit difficult for us the
last couple of months. —__________. We've been working
hard, but still getting behind. [答案]You're right [题目]— Is it
possible for you to work out the plan tonight? —__________
[答案]I think so. [题目]— We could let some of the staff work
from home.________________? — That's a good idea. [答
案]What do you think of it [题目]Even the best continually seek
ways to ______ their skills. [答案]sharpen [题目]It is through
enthusiasm and quiet intensity ______ we transform creativity
and vision into the technologies. [答案]that [题目]Supervisors
should ______ their employees in two-way communication so
that understanding takes place. [答案]engage [题目]The
demands and requirements placed on the CEO of Sony are
different from ______ on the manager of your local Wendy's
restaurant. [答案]those [题目]The Human Resource Managing
Department at Honda is given specific instructions ______
employ the best possible workers. [答案]on how to [题目]The
responsibilities in handbook ______ that managers have to be
concerned with efficiency and effectiveness in the work
process. [答案]indicate 二、听力理解:听录音,选择最佳答案
(共 50 分)。
请听录音:
UNIT1TL.MP3 操作提示:通过下拉选项框,选择答案。
1. What kind of role is Melinda taking on for her job?[C] A.
HR manager. B. Project manager. [答案]C. Project coordinator.
2. How long will Melinda be trained for her new role?[B] A.
One month. [答案]B. Half a month. C. One year. 3. How often
should Melinda report to the board on the progress of the
project?[A] [答案]A. Once a month. B. Twice a month. C.
Once a week. 4. What kind of contract can Melinda sign with
outside contractors?[B] A. Permanent worker contract. [答
案]B. Standard temporary-worker contract. C. Standard
industry contract. 5. Which one does NOT belong to Melinda'
s responsibilities?[A] [答案]A. Formulate the industry standard
of payment. B. Manage and coordinate her project team. C.
Report the project progress to the board. 二、阅读理解:根据
文章内容,判断正误(共 50 分)。
WHO KILLED NOKIA? Nokia executives attempted to
explain its fall from the top of the smartphone pyramid with
three factors:
1) that Nokia was technically inferior to Apple, 2) that the
company was complacent and 3) that its leaders didn't see the
disruptive iPhone coming. It has also been argued that it was
none of the above. Nokia lost the smartphone battle because
of divergent shared fears among the company's middle and
top managers which led to company-wide inertia that left it
powerless to respond to Apple's game. Based on the findings
of an in-depth investigation and 76 interviews with top and
middle managers, engineers and external experts, the
researchers discovered a culture of fear due to temperamental
leaders and that frightened middle managers were scared of
telling the truth. The fear that froze the company came from
two places. First, the company's top managers had a terrifying
reputation. Some members of Nokia's board and top
management were described as extremely temperamental and
they regularly shouted at people at the top of their lungs. It was
very difficult to tell them things they didn't want to hear.
Secondly, top managers were afraid of the external
environment and not meeting their quarterly targets, which also
impacted how they treated middle managers. Top managers
thus made middle managers afraid of disappointing them.
Middle managers were told that they were not ambitious
enough to meet top managers'goals. Fearing the reactions of
top managers, middle managers remained silent or provided
optimistic, filtered information. Thus, middle managers directly
lied to top management. Worse, a culture of status inside
Nokia made everyone want to hold onto vested power for fear
of resources being allocated elsewhere if they delivered bad
news or showed that they were not bold or ambitious enough
to undertake challenging assignments. Beyond verbal
pressure, top managers also applied pressure for faster
performance in personnel selection. This led middle managers
to over promise and under deliver. One middle manager told
us that you can get resources by promising something earlier,
or promising a lot. It's sales work. While modest fear might be
healthy for motivation, abusing it can be like overusing a drug,
which risks generating harmful side effects. To reduce this risk,
leaders should coordinate with the varied emotions of the staff.
Nokia's top managers should have encouraged safe dialogue,
internal coordination and feedback to understand the true
emotion in the organization. 操作提示:正确选 T,错误选 F。
1. Nokia lost the smartphone battle because its technology
is not as good as that of Apple.[ [答案]F] 2. Nokia's middle
managers were frank to tell the truth, but the top ones didn't
listen to them. [[答案]F] 3. Nokia's top managers were too
moody to hear anything good but harsh. [[答案]T] 4. Middle
managers in Nokia delivered results more than they promised
earlier. [[答案]F] 5. Nokia's top managers should have had
better conversation techniques to encourage internal
coordination and truth. [[答案]T] 单元自测 2 试题及答案 题目
顺序是随机的,使用查找功能(Ctrl+F)进行搜索 [题目]— If you
can't say what you've come to say at the meeting, what's the
point? —____________________,but I think you might need
to change your approach somewhat. [答案]I can see that [题
目]— Will you go on a picnic with us tomorrow?
—____________________. [答案]I'm afraid I have no idea [题
目]—____________________identify the problems that have
been occurring? —Well, as you know, the problems we had
with Gary caused a lot of friction among the team. [答案]Are
you able to [题目]—How can you explain the latest situation?
—____________________,I know it is all my fault. [答案]Sorry
[题目]—How did your meeting go yesterday? —
____________________actually, it was really frustrating. [答
案]Not so good [题目]Effective leaders distill complex thoughts
and strategies into simple, memorable terms __________
colleagues and customers can grasp and act upon. [答案]that
[题目]Every time I tried to say something, he would ______ to
something else. [答案]move on [题目]He's left now, but
productivity hasn't ______that much. [答案]picked up [题目]I
think the primary ______factor is there's been so much
absence lately. [答案]contributing [题目]If demand is rising but
the firm __________ from communication failure, then stocks
will fall and there will be understaffing. [答案]is suffering [题
目]In today's environment, __________ people are often
burned out, it's important for employees to have a personal
connection with you and the work you believe in. [答案]where
[题目]What you need to do is to keep things short and sweet,
just the ______. [答案]highlights [题目]When the message
finally reached the Command Center, it __________ mutated
to become —Send three and four-pence, we're going to a
dance. [答案]had [题目]Who was ______ the meeting? [答
案]chairing 二、完型填空(共 50 分)
操作提示:通过下拉选项框选择正确的词汇。
WHAT WE HAVE HERE:
A FAILURE TO COMMUNICATE It is the [[答案]weirdest] thing.
There are more ways than ever to communicate with people,
yet it sometimes seems like it is more difficult to connect —
and stay [[答案]connected] — with anyone. Should you [[答
案]shoot] off an email? Tap out a text? Post a private
message on Facebook? Write on their Facebook wall?
Skype, poke, ping or conjure them up on a digital tin can
phone? And once you reach someone, you wonder:
Is he paying attention? How do you know? Even with the
techno-ease of [[答案]countless] communication devices,
conversations can still be troublesome. Questions are asked
and answered [[答案]out] of order. Instructions and directions
go half-read. Meetings are botched. Feelings are hurt. 二、阅
读理解:根据文章内容,判断正误(共 50 分)。
HABITS OF HIGHLY EFFECTIVE COMMUNICATORS It's
no secret that good leaders are also good communicators.
Indeed, communication and leadership are inextricably tied.
How can you galvanize, inspire or guide others if you don't
communicate in a clear, credible and authentic way? Here
are 5 essential communication practices of effective leaders:
1. Mind the say-do gap. Trust is the bedrock of effective
leadership – your behavior is your single greatest mode of
communication, and it must be congruent with what you say. If
your actions don't align with your words, you are storing up
trouble for the future. 2. Make the complex simple. Effective
leaders distill complex thoughts and strategies into simple,
memorable terms that colleagues and customers can grasp
and act upon. The most important thing is to clarify what you
want to say, look out for technical jargon and avoid business
speak, which add complexity. Say what you mean in as few
words as possible. 3. Find your own voice. Use language that'
s distinctly your own;
let your values come through in your communication. Correct
use of language and grammar are important, of course, but
don't become overly fixated on eloquence for eloquence's
sake;
concentrate on being distinct and real. People want real,
people respect real, people follow real. 4. Be visible Visibility is
about letting your key stakeholders get a feel for who you are
and what you care about. Don't hide behind a computer and
only interact with people electronically – see them face to face
and voice to voice, and interact with them in a real, substantial
way. In today's environment, where people are often burned
out, it's important for employees to have a personal
connection with you and the work you believe in. Show the
people that work for you that you're engaged and that you
care about them and their work. 5. Listen with your eyes as
well as your ears. Effective communication is a two-way
process, and good leaders know how to ask good questions,
and then listen with both their eyes and their ears. Because
you are in a position of authority, others may be reluctant to
express their real opinions to you directly. You won't always
get direct feedback, so you need to also be able to read
between the lines and look for the non-verbal cues. 操作提示:
正确选 T,错误选 F。
1. Communication and leadership don't always go hand in
hand. [[答案]F] 2. The say-do gap happens when people
misunderstand their leader's intention. [[答案]F] 3. Using
technical jargon makes a leader convincing. [[答案]F] 4.
Communicating sincerely is always the best. [[答案]T] 5.
Observation is as important as communication when you want
to know what people really think. [[答案]T] 二、阅读理解:根据
文章内容,完成选择题(共 50 分)。
COMMUNICATION FAILURE The meaning of
communication goes a lot deeper than people often think.
Communication is about conceiving, sending, receiving, and
interpreting messages as well as confirming reception of these
messages. A failure at any point in this chain can result in
ineffective communication. Ineffective communication can be
disastrous. There is a famous story of a British Army
Commander who sent the message Send reinforcements, we'
re going to advance. back to his Command Center, through a
long chain of subordinates. When the message finally reached
the Command Center, it had mutated to become -- Send three
and four-pence, we're going to a dance. The reinforcements
never arrived. You can demonstrate this same principle, albeit
on a less dramatic scale, by trying to play Chinese Whispers
with more than 20 people. It is highly unlikely the same
message you started with will be the one you end with. In a
business, there are three main types of communication failure.
Each has its own indicative signs. ?The first type is known as
allocative failure. This occurs when a firm is not gathering
enough intelligence about its market or (most often), the
information is not reaching the right points. The firm will not be
allocating resources in step with the shifts in demand. If
demand is rising but the firm is suffering from allocative
communication failure, then stocks will fall and there will be
understaffing. If the inverse happens, there will be a surplus of
stocks and overstaffing. ?The second type is executive
failure, where communication to trigger specific events/actions
is either late, lacking or in error. The symptoms of this are a
general loss of direction in the company or departments, a loss
of co-ordination and an increase in complaints from customers
as things happen late or not at all. ?The final type is human
failure. This occurs when the general culture of a business or
the relationships between particular individuals or departments
do not foster effective communication. This leads to alienated
staff, an increase in staff turnover, an increase in absenteeism
and general frustration among staff. Creativity, especially that
which takes place across departmental boundaries, is likely to
suffer hugely as team synergy slips. 操作提示:通过题目后的
下拉选项框选择正确答案。
1. Confirming reception of the sent messages means[C]. A.
the messages are sent to right receivers B. the messages are
correctly understood [答案]C. the messages are correctly
understood by right receivers 2. In the famous British Army
Commander story, which step probably did NOT go wrong in
the communication chain?[A] [答案]A. Conceiving. B. Sending.
C. Receiving. 3. What is Chinese whispers?[B] A. Who
whispers in Chinese. [答案]B. A game to pass message
around in a whisper. C. Chinese people who don't normally
talk very loudly. 4. Allocative failure does NOT happen when[A].
[答案]A. the right information goes to the right place B. a
company gathers false information C. the correct information is
not received by the right department or person 5. According to
the passage, which of the following cases does NOT belong to
human failure?[C] A. Decreasing creativity across
departments. B. Inadequate communication between
departments. [答案]C. Increasing customer complaints. 单元自
测 3 试题及答案 题目顺序是随机的,使用查找功能(Ctrl+F)
进行搜索 [题目] How do you get your members to ______ as a
team? [答案]pull together [题目] I like to think ______. I am
always the one finding new ways to a situation or challenge.
[答案]outside of the box [题目] In high school, I am equally
comfortable______as a member of a team and independently.
[答案]working [题目] The team creates an environment ______
people are comfortable in communicating, advocating
positions, and taking action. [答案]in which [题目]— Could I
borrow your iPad for a few hours? —_____________ [答
案]Sure, here you are. Enjoy your time. [题目]— I am sorry for
what I have said to you. —_____________ [答案]Don't think
any more about it. [题目]— What are your teammates like?
—_____________ [答案]They are all warmhearted and helpful.
[题目]— Will you help me arrange a meeting with Mr. Brown,
please? —_____________ [答案]Sorry I can't. I have to
finish my project right now. [题目]—_____________ — I'd like
to have this film developed. [答案]May I help you? [题目]I
believe that I have a lot to contribute ______ a team
environment, and am comfortable in both leadership and
player roles. [答案]to [题目]I have been very lucky to have had
______ managers during my career so far. [答案]terrific [题目]If
I take the time to talk with my manager at the beginning of a
project, we ______ off to a great start on the same page. [答
案]can get [题目]Regular and concrete feedback is important
______ who is not performing up to her potential. [答案]when
dealing with a worker [题目]Team members are ______ as
unique people with irreplaceable experiences, points of view,
and knowledge to contribute. [答案]viewed [题目]The majority
of these team challenges ______ anywhere. [答案]can be
delivered 二、阅读理解:根据文章内容,完成选择题(共 50
分)。
A TEAMWORK GAME A team of about 35 employees had
come together for a team building event. They were a young,
bright and enthusiastic team. However, one of their chief
problems was the fact that they wouldn't share information or
solutions with each other, and the team leader thought they
were too focused on themselves and not on the team. As a
result, she brought them all into the cafeteria. All of the tables
and chairs had been stored away, and fun decorations and
hundreds of different colored balloons had been placed around
the room. In the center of the room was a big box of balloons
that hadn't been blown up yet. The team leader instructed
everybody to pick a balloon, blow it up, and write their name on
it, but they had to be careful not to burst the balloon. Although
they were given a second chance if their first balloon popped,
they were out of the game the second time round. In the end,
about 30 team members wrote their names without their
balloons popping. They were then asked to leave the room and,
after five minutes, the team leader brought them back in and
asked them to find the balloon with their name on it amongst
the hundreds of other balloons in the room. After 15 minutes of
searching, no one had found their balloon, and the team were
told that they were then going to move on to the third round of
the activity. In this round, each team member was instructed to
find any balloon with a name on it and then give that balloon to
the person whose name was on it. Within two minutes,
everybody had their own balloon. The team leader
summarized the activity thus:
We are much more efficient when we are willing to share with
each other and much better at problem solving when we are
working together, not individually. Sometimes, members of
teams create obstacles by focusing solely on their own
pursuits and goals. Every member of the team should ask
themselves on a regular basis what they are doing and what
they can do for the team. 操作提示:通过题目后的下拉选项框
选择正确答案。
1. This team building event was aimed at [B]. A. helping
these young, bright and enthusiastic employees become more
concentrated on their work [答案]B. making the team members
know how to share information or solutions and cooperate with
each other C. building up team morale 2. This event was held
in [A]. [答案]A. a self-service restaurant B. a coffee shop C. a
classroom 3. About how many team members were out of the
second round of the activity?[C] A. 30. B. 35. [答案]C. 5. 4.
Which statement below is correct?[C] A. In the second round,
every one of the team had found their balloons after 15
minutes. B. In the third round, the team members were asked
them to find the balloon with their name on it amongst the
hundreds of other balloons in the room. [答案]C. In the third
round, everybody had their own balloon with help from others
within 2 minutes. 5. What was the event going to teach these
employees?[A] [答案]A. Sharing and cooperating with other
team members is more efficient when they are working
together. B. Focusing solely on employees' own pursuits is
not allowed in workplace. C. Failure of teamwork is caused by
individual. 阅读理解:根据文章内容,判断正误(共 50 分)。
TIPS FOR TEAM BUILDING When you think of team
building, do you immediately picture your group off at a resort
playing games or hanging from ropes? Traditionally, many
organizations approach team building in this way but, then,
they wonder why that wonderful sense of teamwork that had
been displayed at the retreat or the seminar fails to impact long
term beliefs and actions back at work. I'm not averse to
retreats, planning sessions, seminars and team building
activities — in fact I lead them — but they have to form part of
a much larger teamwork effort. You will not build teamwork by
retreating as a group for a couple of days each year, instead
you need to think of team building as something you do every
single day. ? Form teams to solve real work issues and to
improve real work processes. Provide training in systematic
methods so the team expends its energy on the project, not on
trying to work out how to work together as a team to approach
the problem. ? Hold department meetings to review projects
and progress, to obtain broad input, and to coordinate shared
work processes. If there is friction between team members,
examine the work processes they mutually own — the problem
is not usually their personalities;
instead, it is often the fact that the team members haven't
agreed on how they will deliver a product or service, or the
steps required to get something done. ? Build fun and
shared occasions into the organization's agenda — hold pot
luck lunches, take the team to a sporting event, sponsor
dinners at a local restaurant, go hiking or go to an amusement
park. Hold a monthly company meeting, sponsor sports teams
and encourage cheering team fans. ? Use ice breakers and
teamwork exercises at meetings — these help team members
get to know each other, share details about each others lives,
and have a laugh together. ? Celebrate team successes
publicly. There are many ways you could do this, for instance
by buying everyone the same T-shirt or hat, putting team
member names in a draw for company merchandise and gift
certificates. The only thing limiting you is your imagination. If
you do the types of teamwork building listed above, you'll be
amazed at the progress you will make in creating a teamwork
culture, a culture that enables individuals to contribute more
than they ever thought possible — together. 操作提示:正确选
T,错误选 F。
1. Team building event is traditionally related to playing
games at resort. [[答案]T] 2. The author claims that playing
games together is as important as form teams to solve real
work issues and to improve real work processes for team
building. [[答案]F] 3. Retreat in the first paragraph means
withdrawal of troops after a defeat. [[答案]F] 4. Ice breaking
motivates team members compete with each other. [[答案]F] 5.
A good teamwork culture enables individuals make more
efforts together. [[答案]T] 单元自测 4 试题及答案 题目顺序是
随机的,使用查找功能(Ctrl+F)进行搜索 [题目] Self-esteem
needs might include the ______ from a workplace. [答
案]rewards [题目]______ clearly communicate with and
actively listen to employees is essential to improve their
performance. [答案]Being able to [题目]______ the job,
employers don't want to hire people who are difficult to get
along with. [答案]Regardless of [题目]— __________ — You
might as well write a thanks-note. [答案]Could you suggest
some ways of the rewards? [题目]— Do you mind if I use
vouchers to spend in a restaurant? — __________ [答案]Not
at all. Go ahead. [题目]— Wow! This is a fantastic project! I've
never known you're so creative. — __________ [答案]Thanks
for your compliments. [题目]— You'd better not push yourself
too hard. You can ask the team and listen. — __________ [答
案]You are right. [题目]—Can I get you a couple of tea?
—_________________________. [答案] That's very nice of
you [题目]All the team members tried their best. We lost the
game, _________. [答案]however [题目]An appreciated gift
and the gesture of providing it will ______ your coworker's day.
[答案]light up [题目]Companies are ______ interested in your
soft skills ______ they are in your hard skills. [答案]as…as…
[题目]Fifty-five per cent of the respondents said that praise and
attention from their supervisor would make them feel ______
the company cared about them and their well-being. [答案]as if
[题目]I think a big part of it is ______ we know how to have fun
on the job. [答案]that [题目]Learning new things has always
been a great ______ for me. [答案]motivator [题目]The leader
______ at creating opportunities to provide rewards,
recognition and thanks to his or her staff. [答案]excels 二、听
力理解:听录音,判断正误(共 50 分)。
请听录音:
UNIT4TL.MP3 操作提示:正确选 T,错误选 F。
1. Human resources supported the proposal of giving the
business intelligence a pay incentive every three months at the
beginning. [[答案]F] 2. Brad from human resources supports
Scott's idea. [[答案]T] 3. Carlotta is the manager of HRD. [[答
案]F] 4. Men and women in the business intelligence team who
have been selected to get the prize will receive the same
rewarding things. [[答案]F] 5. The prize-winner cannot choose
the prize that costs more than $500. 7. The prize-winner can
only have material awards and no day off. [[答案]T] 二、阅读理
解:根据文章内容,判断正误(共 50 分)。
THE RIGHT WAY TO MOTIVATE EMPLOYEES It's
important for a CEO to be passionate and enthusiastic, but
there's a line of professionalism that must always be
maintained. According to a report from the technology website
Venture Beat, PayPal CEO David Marcus wrote a critical letter
to his employees blaming them for not using PayPal products
and encouraging them to leave if they didn't have the passion
to use the products they work for. According to the website,
part of the leaked letter reads:
It's been brought to my attention that when testing paying with
mobile at Cafe 17 last week, some of you refused to install the
PayPal app, and others didn't even remember their PayPal
passwords. That's unacceptable to me, and the rest of my
team, everyone at PayPal should use our products where
available. That's the only way we can make them better, and
better. In closing, if you are one of the folks who refused to
install the PayPal app or if you can't remember your PayPal
password, do yourself a favor, go and find something that will
connect with your heart and mind elsewhere. While not
obvious at first, the letter reveals a problem of morale and
culture at PayPal. As an executive, you certainly want your
employees to use and promote your products. However, when
faced with a situation where staff isn't embracing what they
make, you need to investigate the root of the problem -- not
threaten. When faced with internal problems, good executives
start by asking why. They reach out to their executive team first
and then to the entire staff to find the root of a problem and
how to fix it. Sending out a one-sided note about the problem is
not leading, it's retreating. Leadership starts by listening.
Good executives need to get out among the staff and ask
questions and listen without judgment or reaction. The fact that
company employees are not embracing and using its products
is a failure of leadership that Marcus needs to address by
self-reflection. At the end of the day, if his employees have to
be forced to use the app, how can he expect consumers to
want to willingly pay to use it? Marcus should have focused
on three questions:
? Why are you not using the app? ? What is it that we can
do to ensure you use our app? ? What do you need from
me? 操作提示:正确选 T,错误选 F。
1. A CEO only needs to be passionate and enthusiastic.
[[答案]F] 2. It is not professional that PayPal CEO blames his
employees not to use PayPal or forget PayPal passwords. [[答
案]T] 3. A one-sided note refers to the root of PayPal's
problem. [[答案]F] 4. When faced with internal problems, good
executives find the root of a problem in their executive team
first. [[答案]T] 5. Good executives need to give feedback
immediately when they are listening to the staff. [[答案]F] 二、
阅读理解:根据文章内容,完成选择题(共 50 分)。
HOW GOOGLE CONTINUES TO KEEP EMPLOYEES
HAPPY Working for Google is a dream of many, not just
because of what this company has achieved in the last 15
years, but because of its enviable work culture. With about
37,000 employees in 40 countries, you might wonder how
Google maintains a motivating work experience throughout its
entire company. Working for Google comes with perks that
most other organizations can't provide -- bowling alleys, free
haircuts, gym memberships, and shuttles to and from work.
The company's secret to success is putting the same amount
of time and effort into keeping employees happy as it does into
innovating products. Back when the company was just a
start-up, co-founders Larry Page and Sergey Brin had the goal
of making Google a place the most talented people wanted to
work at. Their idea was simple:
creating a work culture that keeps employees happy will
motivate them to do their best and will keep them loyal to the
company. It's less about the aspiration to be No. 1 in the world,
and more that we want our employees and future ones to love
it here, because that's what's going to make us successful,
said Karen May, the Vice President of people development at
Google. Google also makes its employees want to work
because managers provide tasks that are inspiring and
challenging. Every employee at Google has the opportunity to
spend 20% of his or her working time on a project they choose.
This freedom takes employees out of their routine and away
from the mundane tasks that often make workers feel
uninspired about their jobs. Lastly, Google shows each
employee just how important he or she is to the company.
Each employee, regardless of her spot on the totem pole, has
an influence on how Google performs. If you value people, and
care about them as whole people, one thing you do is giving
them a voice, and you really listen, May said. Google does just
that by hosting employee forums every Friday, where they
discuss the 20 most-asked questions. Employees have access
to all company information, adding a sense of trust, and
employees and leaders work together to solve problems. 操作
提示:通过题目后的下拉选项框选择正确答案。
1. How would you describe Google?[B] A. Medium-sized
international company [答案]B. Large global enterprises C.
Large American company 2. Which one does NOT belong to
the methods that Google motivate its employees?[A] [答案]A.
Promoting the employee who has more influence on Google
the higher job position. B. Shuttling the employees between
home and office. C. Offering entertaining equipment in
workplace. 3. Who founded Google?[A] [答案]A. Larry Page
and Sergey Brin B. Karen May C. Sergey Brin 4. If you are a
normal employee of Google, what could you do EXCEPT?[B]
A. Know all information of Google and discuss questions with
your leaders. [答案]B. Only work for the project you choose. C.
Play bowling with your colleagues and get away from mundane
errands. 5. What is Google's secret to success?[C] A.
Innovating hi-tech products. B. Paying high salary to the
employees and practicing strict management. [答案]C. Valuing
the happiness of its employees as much as innovating good
products. 单元自测 5 试题及答案 题目顺序是随机的,使用查
找功能(Ctrl+F)进行搜索 [题目]— Do you know where I can
repair my motorcar? — ____________ [答案]Around the
street corner. [题目]— Haven't seen you for ages. What are
you busy doing now? — ____________ [答案]I am working
part time in a bookstore. [题目]— I think I have made a great
mistake. — ____________ [答案]I don't think so. It's not your
fault. [题目]— Over-the-top? You mean… — ____________
[答案]Well, sometimes your co-workers feel that you are too
loud. [题目]— Why didn't you come to my birthday party
yesterday? — ____________ [答案]Sorry, but my wife had a
car accident. [题目]A child's character is greatly influenced by
his home ________. [答案]environment [题目]At a rough
________, we will take another four weeks to finish this plan.
[答案] estimate [题目]Good work ________ good pay. [答
案]deserves [题目]Linda walked at the head, ________ by her
colleagues. [答案]followed [题目]My leather shoes cost me
________ the last pairs I bought. [答案]three times as much as
[题目]Please ask the solicitor what his ________ would be to
take the case to court. [答案]fee [题目]The workmen want to
________ the number of working hours and to increase pay.
[答案]decrease [题目]They have come to the conclusion
________ this winter will be even colder than before. [答案]that
[题目]Wendy suggests that we ________ tomorrow. [答
案]should go [题目]Without his assistance, I ________ the
research last month. [答案]would not have completed 二、阅读
理解:根据文章内容,判断正误(共 50 分)。
PERFORMANCE MANAGEMENT AND PERFORMANCE
APPRAISAL Performance management aims to acknowledge
employee achievements, support their personal and
professional development, and motivate and empower them to
perform their work effectively. Performance management helps
employees to develop their understanding, knowledge and
skills so that they can contribute to the achievement of the
enterprise's goals and gain personal and job satisfaction. It is
a vital part of any quality human resource system. Every
enterprise wants and should expect high performance from
each employee.The elements of a competency-based
performance management system will, if implemented well,
enable high performance which will define enterprise and
personal success. Using performance management processes,
an enterprise can be better placed to meet competitive
challenges. This is done by:
●identifying the critical positions ●determining the most
important competencies for those positions ●providing the
education, training and feedback required by employees
●holding each person accountable for their results The key to
the performance management process is ‘performance
appraisal'. Performance appraisal is simply an evaluation of
how well an employee performs his or her job compared to a
set of predetermined standards. It is a systematic process of
feedback on an employee's work performance, and
agreement to future training plans, job goals and job
aspirations. To be effective, a performance appraisal needs to
have a set of agreed criteria that will be the basis of feedback
as well as of setting future goals. Units of competency provide
a very effective tool for setting benchmarks or criteria for work
performance. The performance criteria within units of
competency can be used as measures to assess against in a
performance appraisal or review. 操作提示:正确选 T,错误选
F。
1. Performance management is a very important part of any
quality human resource system. [[答案]T] 2. The aim of
performance management is to punish the unqualified
employees. [[答案]F] 3. An enterprise can be better placed to
meet competitive challenges by providing the education,
training and feedback required by employees, for example. [[答
案]T] 4. Every enterprise can expect high performance from
each employee. [[答案]F] 5. Performance management is also
called performance appraisal. [[答案]F] 二、阅读理解:根据文
章内容,完成选择题(共 50 分)。
HOW TO HANDLE A BAD PERFORMANCE REVIEW
Getting a bad performance review can make you feel angry,
unappreciated, defeated, and hopeless. But it's not the end of
the world. Remember that the way you respond to this
appraisal can make all the difference in the next one. Even if
you believe that the review is inaccurate and that your boss is
completely wrong, you will benefit by reacting in a mature,
adult manner. Here are some suggestions:
Stay calm. Relax. Breathe. Do not overreact and be objective.
Especially, do not say things that will likely be regretted later.
Besides, the person giving the performance review may or
may not be the one who has written the bad review. WHAT TO
DO WHEN RECEIVING A BAD PERFORMANCE REVIEW It'
s best to listen attentively. And make comments or remarks
only when asked for them. Besides, during the performance
review, you will be given the chance to respond and may
disagree. WHAT TO DO AFTER RECEIVING A BAD
PERFORMANCE REVIEW Don't be intimidated by the bad
performance review and want to quit the job;
instead, learn from it. Also, if the organization allows their
employees to make a written statement on their own behalf, do
make one. It is important for the worker to show why she does
not agree with the bed performance review;
for instance, an employee may express their different
understanding and, at the same time, a willingness to comply
with any constructive suggestions. WAYS TO IMPROVE A
BAD PERFORMANCE REVIEW A way to improve a bad
performance review is to set self-reviews, that is, establish
performance standards. Another way to improve a bad review
is to learn more about what the manager, supervisor, or boss
wants or expects from his/her employees. Learning what it was
that caused a bad performance review helps to improve
professional growth and encourages as well as motivates the
worker to do better in order to receive a good review next time.
操作提示:通过题目后的下拉选项框选择正确答案。
1. What should you do when you are given a bad
performance review?[C] A. Argue with your boss. B. Make
immediate remarks. [答案]C. Stay calm and listen carefully. 2.
What should you do after you are given a bad performance
review?[C] A. Quit your job immediately. B. Insist on making
comments. [答案]C. Learn from the review. 3. What should you
do if you do not agree with the bad performance review?[B] A.
Tell the boss directly that you do not agree with the review. [答
案]B. Make a written statement on your own behalf if it is
allowed. C. Do not express your different understanding in a
written statement. 4. How do you improve a bad performance
review?[A] [答案]A. Understand the established performance
standards. B. Learn more about what the employee wants or
expects. C. Learn what the person who gives the review may
think. 5. Why should we understand the cause of a bad
performance review?[B] A. Because it helps the employee to
get promoted immediately. [答案]B. Because it encourages
and motivates the worker to do better. C. Because it prevents
the employee from professional growth. 单元自测 6 试题及答
案 题目顺序是随机的,使用查找功能(Ctrl+F)进行搜索 [题
目]_____the deepening of China's economic reforms, there is
greater cooperation [答案]With [题目]— Can I have three days
off next week, Mr. Smith?— _____. I can manage without you.
[答案]Of course [题目]— Don't worry, Mum. The doctor said it
was only a common cold. [答案]What a relief [题目]— If you
don't believe in yourself, no one else will.— ___. Confidence is
really important. [答案]I couldn't agree more [题目]— Which of
these hats do you want?— _______ . Either will do. [答案]I
don't mind [题目]—I'm going to Beijing for a few days.—
_______. I wish I could go with you. [答案]I really envy you [题
目]All _____ glitters (闪闪发光) is not gold. [答案]that [题目]By
the end of the year, the sales plan for the next year______. [答
案]will have been made [题目]He ordered that nothing
________ until the police arrived. [答案]should be touched [题
目]On hearing the news of ______ the major exam again, the
girl burst into tears. [答案]her having failed [题目]Redundancy
happens when employees need to _____ their workforce. And
as a result, [答案]reduce [题目]She is very adaptive and soon
adapted ______ to the campus life. [答案]to [题目]There is no
_____ the fact that he is the best student in the class. [答
案]denying [题目]They depend on each other to survive. In
other words, they are ______ for survival. [答
案]interdependent [题目]To build the reservoir(水库),
thousands of people have to be_______ . [答案]relocated 二、
完型填空(共 50 分)
操作提示:通过下拉选项框选择正确的词汇。
On May 27, 1995, our life was suddenly changed. It
happened a few minutes past three, when my husband, Chris,
fell from his horse as it jumped over a fence. Chris was
paralyzed (瘫痪) from the chest down, [[答案]unable] to
breathe normally. As he was thrown from his horse, we
entered into a life of disability with lots of unexpected
challenges. We went from the haves to the have-nots. Or so
we thought. Yet what we discovered later were all the gifts that
came out of sharing difficulties. We came to learn that
something [[答案]wonderful] could happen in a disaster. All
over the world people cared for Chris so much that letters and
postcards poured in every day. By the end of the third week in
a medical center in Virginia, about 35,000 pieces of [[答案]mail]
had been received and sorted. As [[答案]a family], we opened
letter after letter. They gave us comfort and became a source
of strength for us. We use them to encourage ourselves. I
would go to the pile of letters marked with funny if we need a
laugh, or to the disabled box to find advice from people in
wheelchairs or even in bed living happily and [[答
案]successfully]. These letters, we realized, had to be shared.
And so here we offer one of them to you. 二、阅读理解:根据
文章内容,判断正误(共 50 分)。
JACK WELCH LEADING ORGANIZATIONAL CHANGE AT
GE When Jack Welch, the Chairman and CEO at General
Electric (GE) retired in 2001, he could look back at a very
successful career. He became CEO in 1981 at the age of 45.
At that time, GE had a very complex organizational structure
with considerably bureaucratic rules. One of his first changes
was to initiate a strategy formulation process with the guideline
that each of the businesses should be number 1 or 2 in their
respective areas. If this was not the case, managers had the
options of fixing the problem, selling their particular business,
or closing it. In an effort to streamline the organization, Welch
removed the sector level and eliminated thousands of salaried
and hourly employee positions. The restructuring was followed
by changing the organizational culture and the managerial
styles of GE's managers. One such program was the
Work-Out(群策群力).Groups of managers were assembled to
share their views openly in three-day sessions. At the
beginning of the meetings, the superior presented the
challenges for his or her organizational unit. Then the superior
had to leave, requesting the groups to find solutions to the
problems. Facilitators (会议主持人) helped these discussions.
On the last day, the superior was presented with proposed
solutions. He or she then had three choices:
to accept the proposal, not to accept it, or to collect more
information. This process put great pressure on the superior to
make decisions. Another program to improve effectiveness
and efficiency was Best Practices. The aim was to learn from
other companies how they obtained customer satisfaction, how
they related to their suppliers, and in what ways they
developed new products. This helped the GE people to focus
on the processes in their operations that would improve the
company's performance. Jack Welch was personally involved
in developing managers at GE's training center in Crotonville.
Leaders, Welch suggested, are not only those who achieve
results but also those who share the values of the company.
操作提示:正确选 T,错误选 F。
1. Jack Welch retired at the age of 65. [[答案]T] 2. Jack
Welch insisted that each of the businesses should be at least
number 3 in their respective area. [[答案]F] 3. If the business
could not meet Welch's change requirements, its manager
had 3choices. [T] 4. The restructuring went before changing
the organizational culture and the managerial styles of GE's
managers. [[答案]T] 5. The Work Out lasted a week. [[答案]F]
二、阅读理解:根据文章内容,完成选择题(共 50 分)。
HOW TO ADAPT TO CHANGE IN THE WORKPLACE If
there's one word that captures the essence of what is
occurring in the world today, it's change. Downsizing,
reorganizing, and cutting costs, are now the norm for survival.
No industry is exempt. Even the most conservative institutions
are undergoing significant change just to survive. Change
management has always been an issue of debate amongst
scholars:
how can employers create suitable conditions for a successful
change process? And what can employees do to get through
it? Tips for dealing with change in the workplace. ●Make
yourself aware that change happens:
it happens in personal life, it happens in your professional life.
You cannot live in the past, so denying that change could
occur only makes things more complicated for you. ●Stay alert
in the workplace:
know what is happening around you. When you come across
clues that hint change is on the way, acknowledge them!
●Maintain open communication channels:
Don't lay back and expect things to pass you by smoothly.
You need to get acquainted with the occurring changes. Seek
more details from your management and peers to form an
accurate understanding of the matter. Be transparent and
honest about your fears:
dealing with the unknown is often resented and daunting.
Make the picture as clear as you can. ●Assess yourself:
Change is a time when one's confidence about one's skills
and capabilities gets shaky. Recognize your strengths and
where you could bring them into play. At the same time, stay
aware of your developmental areas and work on improving
those. ●Don't be stiff:
It will make the change process much harder if you are rigid.
Be flexible enough to look at the different angles of the change
and see where you could apply your existing skills and
knowledge, and what news skills you need to acquire. ●Stay
optimistic:
Keep a positive attitude and don't let yourself drown in
uncertainty. Involve yourself in the new process; locate
yourself properly in the new scenario. Adjust! You can't get to
the top of Everest by jumping up the mountain. You get to the
mountaintop by taking incremental steps. Step by step, you get
to the goal, says Robin Sharma, one of the world's
most-sought-after leadership and personal success experts.
操作提示:通过题目后的下拉选项框选择正确答案。
1. Enterprises carry out downsizing, reorganizing and
cutting costs in order to [C]. A. cut down on the number of
workers B. reshuffle the organization [答案]C. survive 2. No
industry is exempt means [A]. [答案]A. No industry is an
exception B. No industry is an example C. Not every industry
can be exempted 3. The following questions are often
discussed among scholars EXCEPT [B]. A. How can bosses
create favorable conditions for change [答案]B. How can
productivity be increased C. What can workers do to get
through change 4. How many suggestions does the author put
forward? [C] A. 4 B. 5 [答案]C. 6 5. From the passage, we
know that Robin Sharma is [A]. [答案]A. an expert on
leadership, and personal success B. a great leader C.
someone who likes to play the game of Hide and Seek 单元自
测 7 试题及答案 题目顺序是随机的,使用查找功能(Ctrl+F)
进行搜索 [题目] ______ on the hilltop, you could enjoy the
scenery of the city bathed in the sun. [答案]Standing [题目]
______ the importance of English, we should put more effort
into it and try to learn it well. [答案]Given [题目] After days of
investigation, the police were ____ reality. [答案]approaching
[题目]_____ there is smoke, there is fire. [答案]Where [题目]—
Have you already paid? What's my share of the bill? —
_________. It wasn't very much. [答案]Don't worry about it
[题目]— Sorry for being late. I should have called you earlier.
—__________. I've just arrived [答案]That's all right [题目]—
Terribly sorry to interrupt, but may I use your dictionary? —
Yes,______________. [答案]of course [题目]— The Auto
Show in the City Stadium has been canceled. — Oh, no!
_________ [答案]What a pity! [题目]— The trip ought not to
take more than an hour. — ____________ . It is at least two
hours. [答案]You must be joking [题目]All the _____ guests are
seated in the front row. [答案]distinguished [题目]An
agreement was reached on the _____ of mutual respect and
mutual interest. [答案]basis [题目]Compared ______ English,
Chinese is generally believed to be more difficult to learn. [答
案]with [题目]The reason _____ he was absent from class
yesterday was that he was ill and hospitalized. [答案]why [题
目]Their economy is export ______. [答案]oriented [题目]What
can we expect ____him? [答案]from 二、听力理解:听录音,
判断正误(共 50 分)。
请听录音:
UNIT7TL.MP3 操作提示:正确选 T,错误选 F。
1. Two different corporate cultures are discussed in the
dialog. [[答案]T] 2. Melinda's company also has a creative
culture. [[答案]F] 3. According to Jack, the important thing is to
hire the right employees in the first place. [[答案]T] 4. In a
creative culture teamwork is not encouraged. [[答案]F] 5. A
creative culture is better than a collaborative culture. [[答案]F]
二、完型填空(共 50 分)
操作提示:通过下拉选项框选择正确的词汇。
What is museum? A museum is a good place to keep old
and beautiful things. A museum may be a place to learn about
science. A museum can be a place [[答案]about] art of Indians
or animals. What is inside a museum? Some museums have
old cars and airplanes. Many museums have pictures and
statues (雕像). Others have rocks and old bones. One
museum even has [[答案]a] coal mine inside! Many cities have
museums. Some very small [[答案]towns] have museums, too.
Indianapolis has a [[答案]children's] museum. Children do not
have to pay to get in. Children go to the museum often. They
like to look at the dinosaur bones. They see a white bear ten
feet tall. They go inside an old log cabin (小木屋). On
Saturday, Indianapolis children can [[答案]hear] talks about
animals and trees. They see movies. 二、阅读理解:根据文章
内容,判断正误(共 50 分)。
CREATE A POSITIVE WORKPLACE CULTURE In
competitive markets, leaders are under increased pressure to
maintain a positive work culture. A positive work culture
cultivates greater employee satisfaction;
greater employee satisfaction contributes to higher
performance;
higher performance impacts improved client outcomes;
improved client outcomes contribute to service excellence.
Positive work cultures are built over time and need constant
attention. Such cultures are dependent on leadership vision
and values. An effective leader sets the tone for the team,
encourages a positive workplace culture and is able to bring
about cultural change. Workplace culture is made up of the
shared attitudes, beliefs, behaviors, values and expectations
that influence the way people work in the workplace. It is the
way we do things around here. Some cultural aspects are
understood by all and are obvious such as turning up for wok
on time, while others may be unwritten rules that are not so
obvious for example how personal issues are resolved with
work colleagues. Many factors that influence whether a
workplace has a positive outlook are within the control of
people who work in a workplace. There are also factors out of
their control, such as slumps in global prices or a change in
demand and supply. The company can, however, control how
they respond to these factors. Those companies that do create
positive workplace environments develop a reputation in their
community as being ‘good to work for'and have a competitive
edge. Not only are these companies more able to attract and
retain people, they tend to be more stable as they proactively
deal with issues and adapt to change. Teams work best when
they are clear about what is expected of them. They are more
able to deal with difficult issues if they feel the values of the
organization are supportive of them. For a workplace culture to
be positive, the direction and actions of the business must be
consistent with the core values of the people in the workplace.
The people must trust each other and be able to openly
express and exchange ideas. Working through these steps will
help with developing a positive business culture. 操作提示:正
确选 T,错误选 F。
1. A positive work culture will give workers more satisfaction.
[[答案]T] 2. Positive cultures have a lot to do with leadership
vision and values. [[答案]T] 3. The direction and actions for the
business must differ from the core values of the employees in
order for a workplace culture to be positive. [[答案]F] 4. In
competitive markets, leaders are under more and more
pressure to keep a positive work culture. [[答案]T] 5. Positive
work culture can be built in a short period of time. [[答案]F] 单
元自测 8 试题及答案 题目顺序是随机的,使用查找功能(Ctrl
+F)进行搜索 [题目] ______ we can't compete in terms of
size I do believe we hold an advantage in terms of dedication
to customer service. [答案]Although [题目] This is the man
______ last night. [答案]whom I saw [题目]—
____________________________ —Actually I prefer working
on my own. [答案]Do you prefer teamwork or working
individually? [题目]— I'd like a wake-up call at 7:00 a.m.,
please! — OK,________________ . [答案]I'll make sure you
get one. [题目]— Who should be responsible for the accident?
— The boss, not the workers. They just carried out the order
______. [答案]as told [题目]— You have to believe in yourself.
No one else will, if you don't. —
____________________Confidence is really important. [答案]I
couldn't agree more. [题目]—It's about a successful
businessman's management experience, isn't it? —
____________ [答案]That's right! [题目]—Scott,I'd like to
have your opinions about my written report.
—________________ But I have one suggestion. [答案]It
looks fine to me. [题目]He will write to me as soon as he
______ home. [答案]returns [题目]How do we expect to
compete with a company that has such a huge ______ and
huge resources? [答案]reputation [题目]please ______ your
hand if you have any question at all. [答案] raise [题目]The key
______ successful implementation is clearly communicating
the strategy to the whole company. [答案]to [题目]We
________ with achievement. [答案]are obsessed [题目]We
need ________ communication skills:
listen carefully, think before you speak and manage conflicts
diplomatically. [答案]outstanding [题目]When people are
surrounded by ______ communication and encouragement,
they can find the courage to try, fail, redo, and try again. [答
案]constant 二、完型填空(共 50 分)
操作提示:通过下拉选项框选择正确的词汇。
This evening I met a friend at a local bar. She brought her
laptop [[答案]along] so she could show me some of her latest
digital art designs. As we looked through her artwork, the
laptop suddenly started making an unhealthy noise, then the
screen twinkled on and off and then cut off [[答案]completely].
And as we both stared at one another surprisingly, the terrible
smell of fried computer circuits appeared. I grabbed the laptop
off the bar to inspect it and the problem instantly arose itself.
The bottom of the laptop was completely wet and empty, spilt
water glass rested against the side of her purse just behind
where the laptop was sitting. While we were chatting and
shifting the laptop's 17 inch screen [[答案]back and forth], we
somehow spilt a glass of water that the waiter had
inadvertently (无意地) placed behind the screen, which was out
of our view. When life throws id some troubles like this, it
typically doesn't make any sense to us, and our natural
emotional reaction might get extremely [[答案]upset] at the top
of our lungs. But how does this help our dilemma? Obviously,
it doesn't. The smartest and hardest thing we can do in these
kinds of situations is to be more tempered in our reaction. You'
d be much wiser and more disciplined than scream extremely.
You should remember that emotional rage only makes matters
worse. And please remember that once it happens, that will
give us an opportunity to grow stronger. Every difficult moment
in our lives is accompanied by an opportunity for personal
growth and [[答案]activity]. But in order to attain this growth
and creativity. We must first learn to control our emotions. We
must recognize that difficulties pass like everything in our life.
二、阅读理解:根据文章内容,判断正误(共 50 分)。
VISION AND EXECUTION:
TWO SIDES OF A SUCCESSFUL STRATEGY A strategic
plan is not the end goal of the strategic planning process – it is
the framework for successfully implementing a strategy. Until a
strategic plan is put into effect, it has no real value. There are
several keys to successful implementation. First, people
directly involved in executing the strategy must be included in
the planning process. Strategic planning is no longer a
top-down directive. Without the input and feedback of the
people responsible for executing on the strategy, a seemingly
solid strategy is likely to fall apart when implementation is
attempted. The next key to successful implementation is
clearly communicating the strategy to the whole company. The
communication should ensure that everyone in the company
understands and accepts the strategy as the best path forward,
and not simply the leadership's latest idea. Without clear
communication, employees lack a sense of ownership and
clarity of purpose. When a strategy is not understood or
embraced, it usually results in misunderstanding and uneven
commitments to implementation. Another key to the successful
execution of a strategic plan is the clear and straightforward
description of the plan and its operations. Even the most
brilliant strategy faces failure if it cannot be explained clearly
and concisely. 操作提示:正确选 T,错误选 F。
1. The final goal of the strategic planning process is a
strategic plan. [[答案]F] 2. A strategic plan is valuable if it is
executed. [[答案]T] 3. There are four keys to successful
implementation. [[答案]F] 4. A good strategy is likely to fall
apart if without the input and feedback of the people
responsible for executing on the strategy. [[答案]T] 5.
Leadership's idea determines all. [[答案]F] 二、阅读理解:根
据文章内容,完成选择题(共 50 分)。
HOW DO YOU CREATE A CULTURE OF INNOVATION?
Have you noticed the courage buried in the word encourage?
To create a culture in which innovation flourishes takes
courage. Determined innovators are always courageous
enough to establish a culture in which innovation is greatly
encouraged and rewarded. Here are three ways to do that. Put
innovation at the heart of strategy, and persist it in every
message. Think of innovation strategy as a pyramid:
big bets at the top, a few projects in development in the middle,
and a broad base of continuous improvements, lasting
contributions, and early-stage new ideas at the bottom. Define
jobs around innovation. Make it a job prerequisite. Consider
3M’s move to become one of the first companies to tell
professionals that they could spend 15 percent of their time on
projects of their own choosing. Now many high-tech
companies know that they can’t get the best talent without
providing this kind of flexibility. And some of those
self-selected, self-organized projects might even result in a
blockbuster product or line of business. For 3M, it was the
Post-it note. Recognize innovation in every part of the
company. To build a culture of creativity and innovation,
Gillette developed an innovation fair in which every unit could
show off its most promising new concepts. It shows that
everyone has a role to play in a culture of innovation. To go
from idea to successful innovation requires a great deal of
support and collaboration. When people are surrounded by
constant communication and encouragement, they can find the
courage to try, fail, redo, and try again. 操作提示:通过题目后
的下拉选项框选择正确答案。
1. What is necessary in creating innovation culture?[B] A.
communication [答案]B. courage C. immitation 2. How does
3M create its innovation culture?[B] A. Put innovation at the
heart of strategy, and persist it in every message. [答案]B.
define jobs around innovation. C. Recognize innovation in
every part of the company. 3. The word prerequisite in Make it
a job prerequisite means [A]. [答案]A. required as a prior
condition B. going after C. prior to request 4. How does Gillette
create its innovation culture?[C] A. Put innovation at the heart
of strategy, and persist it in every message. B. define jobs
around innovation. [答案]C. Recognize innovation in every part
of the company. 5. The formation from idea to innovation
needs [C]. A. discussion and revise B. failure and courage [答
案]C. support and cooperation