电大管理英语模拟试题4及参考答案 65页

电大管理英语模拟试题4及参考答案 一、选择题 ‎1、-I think things have been a bit difficult for us the last couple of months.‎ ‎-________A_______We’ve been working hard, but still getting behind.‎ A. You’re right.  B. I’m afraid. C. I don’t think so.‎ ‎2. –How can you explain the latest situation?‎ ‎-____A____,I know it is all my fault.‎ A. Sorry B. Excuse me C. I’m afraid ‎3. –Do you mind if I use vouchers to spend in a restaurant?‎ ‎-______B_____‎ A. Yes, please. B. Not at all. Go ahead. C. No, thank you.‎ ‎4. –I’m going to Beijing for a few days.‎ ‎-______C____ I wish I could go with you.‎ A. It doesn’t matter. B. Forget it. C. I really envy you.‎ ‎5. –The Auto Show in the City Stadium has been canceled.‎ ‎-Oh, no!____A______‎ A. What a pity! B. It doesn’t matter  C. It’s not interesting at all!‎ ‎6-Is it possible for you to work out the plan tonight?‎ ‎-________B_______.‎ A. I’ll do that. B. I think so. C. I’d love to.‎ ‎7. –How did your meeting go yesterday?‎ ‎-____A____,actually, it was really frustrating.‎ A. Not so good B. Very good C. Nothing special ‎9. –Will you help me arrange a meeting with Mr. Brown, please?‎ ‎-_____C_____‎ A. No, no way. B. No, I can’t. C. Sorry I can’t. I have to finish my project right now.‎ ‎10. –You’d better not push yourself too hard. You can turn to the team for help.‎ ‎-___B_______‎ A. You are right. B. No, we can’t do that.  C.I think it will kill our time.‎ ‎11.This project is too big for me to finish on time.‎ ‎—________C________.‎ A.Please do me a favor B. That is a daydream C. I'll give you a hand ‎12.AT&T found that employees with better planning and decision-making skills were ___A___ to be promoted into management jobs.‎ A. more likely  B. more like  C. more unlikely ‎13. The demands and requirements placed on the CEO of Sony are different from ___B___ on the manager of your local Wendy's restaurant A. these B. those C. which ‎14.It is through enthusiasm and quiet intensity __A____ we transform creativity and vision into the technologies.‎ A. that 正确 B. /  C. which ‎15.We could let some of the staff work from home.______B__________?‎ ‎— That's a good idea.‎ A. Do you have any good ideas B. What do you think of it C. Is there anything else ‎16.Could you give us a speech on management functions some day this week?‎ ‎—_______C_________.‎ A. That'a good idea B. No, I already have plans C. I'd love to, but I'm busy this week ‎17.The Human Resource Managing Department at Honda is given specific instructions ___C___ employ the best possible workers.‎ A. how to B. on what to  C. on how to ‎18.Even the best continually seek ways to ___C___ their skills.‎ A. sharp B. sharpener C. sharpen ‎20. The responsibilities in handbook ___B___ that managers have to be concerned with efficiency and effectiveness in the work process.‎ A. imply B. indicate 正确 C. interrupt ‎21. so that understanding takes place. B A. enable B. Engage C. encourage ‎22. Supervisors should ______ their employees in two-way communication so that understanding takes place.‎ A. enable B. engage 正确 C. encourage ‎23. ____A__ CEOs spend planning, the more profitable their companies are.‎ A. The more time 正确 B. The more  C. The less time ‎24. Will you go on a picnic with us tomorrow?‎ ‎—_________C___________.‎ A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'm afraid I have no idea ‎25. In today's environment, _____A_____ people are often burned out, it's important for employees to have a personal connection with you and the work you believe in.‎ A. where B. when C. while ‎26. Effective leaders distill complex thoughts and strategies into simple, memorable terms __B________ colleagues and customers can grasp and act upon.‎ A. when B. that 正确 C. who ‎27. What you need to do is to keep things short and sweet, just the ___C___.‎ A. questions B. topics C. highlights ‎28.— If you can't say what you've come to say at the meeting, what's the point?‎ ‎—___________B_________,but I think you might need to change your approach somewhat.‎ A. I am not sure B. I can see that 正确 C. I know that ‎29.When the message finally reached the Command Center, it ___B_______ “mutated” to become —“Send three and four-pence, we're going to a dance.”‎ A. was B. had C. have ‎30.I think the primary __A____factor is there's been so much absence lately.‎ A. contributing 正确 B. causing  C. affecting ‎31.If demand is rising but the firm _____C_____ from communication failure, then stocks will fall and there will be understaffing.‎ A. has been suffering B. is going to suffer C. is suffering 正确 ‎32.—_________C___________identify the problems that have been occurring?‎ ‎—Well, as you know, the problems we had with Gary caused a lot of friction among the team.‎ A. What would you B. Will you C. Are you able to ‎33.— Will you go on a picnic with us tomorrow?‎ ‎—_________C___________.‎ A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. Brown C. I'm afraid I have no idea ‎34.Creativity, especially ____A______ which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.‎ A. that      B. those     C. /‎ ‎35.What you need to do is to keep things short and sweet, just the ___C___.‎ A. questions B. topics  C. highlights ‎36.Every time I tried to say something, he would __B____ to something else.‎ A. move off   B. move on    C. move over ‎37. —How did your meeting go yesterday?‎ ‎— __________A__________actually, it was really frustrating.‎ A. Not so good B. Very good C. Nothing special ‎38.— If you can't say what you've come to say at the meeting, what's the point?‎ ‎—___________B_________,but I think you might need to change your approach somewhat.‎ A. I am not sure B. I can see that 正确 C. I know that ‎39.Effective leaders distill complex thoughts and strategies into simple, memorable terms ___B_______ colleagues and customers can grasp and act upon.‎ A. when 不正确 B. that C. who ‎40.He's left now, but productivity hasn't _C_____that much.‎ A. carried on 不正确B. caught upC. picked up ‎41.Who was _A_____ the meeting？‎ A. chairingB. leading 不正确C. charging ‎42. —_____B________‎ ‎— I'd like to have this film developed.‎ A. What's it?‎ B. May I help you?‎ C. What do you want? 不正确 ‎43.— What are your teammates like?‎ ‎—_____A________‎ A. They are all warmhearted and helpful.‎ B. They all like sports and games. 不正确 C. They are all good friends.‎ ‎44.How do you get your members to ___C___ as a team?‎ A. pull apart B. pull up C. pull together 正确 ‎45.The majority of these team challenges __C____ anywhere.‎ A. can deliver B. are delivered C. can be delivered ‎46.I have been very lucky to have had __A____ managers during my career so far.‎ A. terrific 正确 B. terrible C. terrifying ‎47.Will you help me arrange a meeting with Mr. Brown, please?‎ ‎—_____C________‎ A. No, no way. 不正确 B. No, I can't.‎ C. Sorry I can't. I have to finish my project right now.‎ ‎48.— Could I borrow your iPad for a few hours?‎ ‎—______B_______‎ A. Yes, you can.‎ B. Sure, here you are. Enjoy your time. 正确 C. It doesn't matter.‎ ‎49.The team creates an environment ___C___ people are comfortable in communicating, advocating positions, and taking action.‎ A. that B. which 不正确 C. in which ‎50.Team members are ___B___ as unique people with irreplaceable experiences, points of view, and knowledge to contribute.‎ A. treated B. viewed C. known 不正确 ‎51.In high school, I am equally comfortable____B__as a member of a team and independently.‎ A. to work 不正确 B. working C. work ‎52. I am sorry for what I have said to you.‎ ‎—_______C______‎ A. No problem.‎ B. I'm sure about that.‎ C. Don't think any more about it. 正确 ‎53.— Could I borrow your iPad for a few hours?‎ ‎—_______B______‎ A. Yes, you can.‎ B. Sure, here you are. Enjoy your time. 正确 C. It doesn't matter.‎ ‎54.I like to think __C____. I am always the one finding new ways to a situation or challenge.‎ A. inside of the box B. of the box C. outside of the box 正确 ‎55.I believe that I have a lot to contribute ___A___ a team environment, and am comfortable in both leadership and player roles.‎ A. to B. with 不正确 C. for ‎56.Regular and concrete feedback is important ___B___ who is not performing up to her potential.‎ A. when to deal with a worker B. when dealing with a worker C. when dealt with a worker 不正确 ‎57. Wow! This is a fantastic project! I've never known you're so creative.‎ ‎— ______C____‎ A. Don't mention it.‎ B. Great, I dare to say I am a talent. 不正确 C. Thanks for your compliments.‎ ‎58.— ______C____‎ ‎— You might as well write a thanks-note.‎ A. How do you like the rewards?‎ B. What do you do with the rewards? 不正确 C. Could you suggest some ways of the rewards?‎ ‎59.Learning new things has always been a great ___A___ for me.‎ A. motivator 正确 B. motivate C. motivation ‎60.The leader __C____ at creating opportunities to provide rewards, recognition and thanks to his or her staff.‎ A. exceeds B. excellent C. excels 正确 ‎61.— Do you mind if I use vouchers to spend in a restaurant?‎ ‎— ____B______‎ A. Yes, please. 不正确 B. Not at all. Go ahead.‎ C. No, thank you.‎ ‎62.—Can I get you a couple of tea?‎ ‎—________A_________________.‎ A. That's very nice of you B. With pleasure C. You can, please 不正确 ‎63.__C____ clearly communicate with and actively listen to employees is essential to improve their performance.‎ A. Be able to B. Being able 不正确 C. Being able to ‎64.___C___ the job, employers don't want to hire people who are difficult to get along with.‎ A. Despite of B. Regardless 不正确 C. Regardless of ‎65.An appreciated gift and the gesture of providing it will __B____ your coworker's day.‎ A. look up B. light up 正确 C. lift to ‎66. You'd better not push yourself too hard. You can ask the team and listen.‎ ‎— ____A______‎ A. You are right.‎ B. No, we can't do that. 不正确 C. I think it will kill our time.‎ ‎67.— _____C_____‎ ‎— You might as well write a thanks-note.‎ A. How do you like the rewards?‎ B. What do you do with the rewards? 不正确 C. Could you suggest some ways of the rewards?‎ ‎68.Self-esteem needs might include the ___A___ from a workplace.‎ A. rewards B. rewarded 不正确 C. rewarded ‎69.Fifty-five per cent of the respondents said that praise and attention from their supervisor would make them feel __A____ the company cared about them and their well-being.‎ A. as if B. even if 不正确 C. like ‎70.All the team members tried their best. We lost the game, _____A____.‎ A. however B. therefore 不正确 C. since ‎71. Over-the-top? You mean…‎ ‎— ______C______‎ A. Well, sometimes your co-workers feel that you are too loud.‎ B. No, I don't. 不正确 C. Thanks a lot.‎ ‎72.— Why didn't you come to my birthday party yesterday?‎ ‎— ________B____‎ A. Excuse me, my friend sent me a flower.‎ B. Sorry, but my wife had a car accident. 正确 C. Fine, I never go to birthday parties.‎ ‎73.At a rough ___A_____, we will take another four weeks to finish this plan.‎ A. estimate 正确 B. value C. account ‎74.Good work ____A____ good pay.‎ A. deserves B. requests 不正确 C. deserts ‎75.They have come to the conclusion ___A_____ this winter will be even colder than before.‎ A. that B. for C. which 不正确 ‎76. I think I have made a great mistake.‎ ‎— _____C_______‎ A. I don't think so. You really made an error. 不正确 B. I don't think so. It's really terrible.‎ C. I don't think so. It's not your fault.‎ ‎77.— Do you know where I can repair my motorcar?‎ ‎— _____B_______‎ A. It's cheap to repair a motorcar.‎ B. Around the street corner.‎ C. You drive too fast to damage it. 不正确 ‎78.The workmen want to ____B____ the number of working hours and to increase pay.‎ A. delete B. decrease 正确 C. depress ‎79.Wendy suggests that we ___B_____ tomorrow.‎ A. shall go B. should go 正确 C. will go ‎80.Without his assistance, I ___A_____ the research last month.‎ A. would not have completed 正确 B. could not finish C. should not finish ‎81. — Haven't seen you for ages. What are you busy doing now?‎ ‎— _______C_____‎ A. Yes ,long time no see.‎ B. Yeah, thanks for coming.‎ C. I am working part time in a bookstore. 正确 ‎82.— Over-the-top? You mean…‎ ‎— _____A_______‎ A. Well, sometimes your co-workers feel that you are too loud. 正确 B. No, I don't.‎ C. Thanks a lot.‎ ‎83.Linda walked at the head, ___A_____ by her colleagues.‎ A. followed B. following 不正确 C. to follow ‎84.Please ask the solicitor what his ____B____ would be to take the case to court.‎ A. fare B. fee C. salary 不正确 ‎85.A child's character is greatly influenced by his home _____B___.‎ A. case B. environment 正确 C. situation ‎86.— Can I have three days off next week, Mr. Smith?‎ ‎— __B___. I can manage without you.‎ A. I'm afraid not B. Of course C. It depends 不正确 ‎87.— If you don't believe in yourself, no one else will.‎ ‎— __C___. Confidence is really important.‎ ‎88.They depend on each other to survive. In other words, they are ___B___ for survival.‎ A. interwoven B. interdependent 正确 C. international ‎89.He ordered that nothing ____B____ until the police arrived.‎ A. was touched B. should be touched 正确 C. had been touched ‎90.Redundancy happens when employees need to __C___ their workforce. And as a result, someone gets dismissed from work.‎ A. reform B. reproduce 不正确 C. reduce ‎91. — Which of these hats do you want?‎ ‎— ____A___ . Either will do.‎ A. I don't mind 正确 B. No problem C. Go ahead ‎92.— If you don't believe in yourself, no one else will.‎ ‎— __C___. Confidence is really important.‎ A. That's not the point B. I don't think so 不正确 C. I couldn't agree more ‎93.By the end of the year, the sales plan for the next year___B___.‎ A. will be made B. will have been made C. have been made 不正确 ‎94.All ___A__ glitters (闪闪发光) is not gold.‎ A. that 正确 B. which C. what ‎95.To build the reservoir（水库）， thousands of people have to be___A____ .‎ A. relocated B. repeated 不正确 C. reopened ‎96.— Terribly sorry to interrupt, but may I use your dictionary?‎ ‎— Yes,_______A_______.‎ A. of course B. it doesn’t matter C. no hurry 不正确 ‎97.— Have you already paid? What's my share of the bill？‎ ‎— _____C____. It wasn't very much.‎ A. It's my share B. None of your business 不正确 C. Don't worry about it ‎98.An agreement was reached on the ___C__ of mutual respect and mutual interest.‎ A. basic 不正确 B. base C. basis ‎99.___C__ there is smoke, there is fire.‎ A. If 不正确 B. When C. Where ‎100.Compared ___A___ English, Chinese is generally believed to be more difficult to learn.‎ A. with 正确 B. from C. against ‎101. — The Auto Show in the City Stadium has been canceled.‎ ‎— Oh, no！___A______‎ A. What a pity!‎ B. It doesn't matter! 不正确 C. It's not interesting at all!‎ ‎102.— Sorry for being late. I should have called you earlier.‎ ‎—_____C_____. I've just arrived A. That's no trouble B. You are welcome C. That's all right 正确 ‎103._A_____ the importance of English, we should put more effort into it and try to learn it well.‎ A. Given B. Giving 不正确 C. Gave ‎104.After days of investigation, the police were __B__ reality.‎ A. looking into 不正确 B. approaching C. finding ‎105.The reason ___B__ he was absent from class yesterday was that he was ill and hospitalized.‎ A. for B. why 正确 C. that ‎106. — You have to believe in yourself. No one else will, if you don't.‎ ‎— __________C__________Confidence is really important.‎ A. It's not my cup of tea.‎ B. I don't think so. 不正确 C. I couldn't agree more.‎ ‎107.—It's about a successful businessman's management experience, isn't it?‎ ‎— _____B_______‎ A. My pleasure!‎ B. That's right! 正确 C. It's up to you!‎ ‎108.The key ___A___ successful implementation is clearly communicating the strategy to the whole company.‎ A. to B. in 不正确 C. of ‎109.We ___B_____ with achievement.‎ A. done B. are obsessed 正确 C. catch up ‎110.__C____ we can't compete in terms of size I do believe we hold an advantage in terms of dedication to customer service.‎ A. Therefore B. But C. Although 正确 ‎111. —Scott，I'd like to have your opinions about my written report.‎ ‎—_______C_________ But I have one suggestion.‎ A. That's a good idea. 不正确 B. You are too modest.‎ C. It looks fine to me.‎ ‎112.— I'd like a wake-up call at 7:00 a.m., please!‎ ‎— OK,_________B_______ .‎ A. You will certainly make it.‎ B. I'll make sure you get one.‎ C. just do what you like. 不正确 ‎113.How do we expect to compete with a company that has such a huge __C____ and huge resources?‎ A. recommendation B. reduction C. reputation 正确 ‎114.We need ____A____ communication skills: listen carefully, think before you speak and manage conflicts diplomatically.‎ A. outstanding B. plain C. general 不正确 ‎115.This is the man ___B___ last night.‎ A. whom I saw him B. whom I saw 正确 C. what I saw ‎116. ___________C__________-‎ Actually I prefer working on my own.‎ A. Could I use this dictionary?‎ B. May I open the window to let in some fresh air?‎ C. Do you prefer teamwork or working individually? 正确 ‎117.—Scott，I'd like to have your opinions about my written report.‎ ‎—________C________ But I have one suggestion.‎ A. That's a good idea. 不正确 B. You are too modest.‎ C. It looks fine to me.‎ ‎118.He will write to me as soon as he ___B___ home.‎ A. will have returned B. returns C. will return 不正确 ‎119.please ___A___ your hand if you have any question at all.‎ A. raise B. rise 不正确 C. arise ‎120.When people are surrounded by ___B___ communication and encouragement, they can find the courage to try, fail, redo, and try again.‎ A. complicated B. constant 正确 C. corporate ‎121. — I'd like a wake-up call at 7:00 a.m., please!‎ ‎— OK,_________B_______ .‎ A. You will certainly make it.‎ B. I'll make sure you get one. 正确 C. just do what you like.‎ ‎122.— ___________C_________________‎ ‎—Actually I prefer working on my own.‎ A. Could I use this dictionary?‎ B. May I open the window to let in some fresh air?‎ C. Do you prefer teamwork or working individually? 正确 ‎123.— Who should be responsible for the accident?‎ ‎— The boss, not the workers. They just carried out the order __B____.‎ A. as are told 不正确 B. as told C. as they told ‎124.How do we expect to compete with a company that has such a huge __C____ and huge resources?‎ A. recommendation B. reduction C. reputation 正确 ‎125.We need _____A___ communication skills: listen carefully, think before you speak and manage conflicts diplomatically.‎ A. outstanding 正确 B. plain C. general 二、阅读理解 ‎21. Confirming reception of the sent messages means____A________.‎ A. the messages are sent to the right receivers B．the messages are correctly understood C. the messages are correctedly written ‎22. In the famous British Army Commander story, it was probably at the step of ____A_____ that went wrong in the communication chain.‎ A. decoding B. sending C. conceiving ‎23. Chinese whispers is _____B_________.‎ A. a person who whispers in Chinese B. a game to pass message around in a whisper C. the fact that Chinese people don’t normally talk very loudly ‎24. Allocative failure does NOT happen when________A______.‎ A. the right information goes to the right place B. a company gathers false information C. the correct information is not received by the right person ‎25. Which of the following cases belongs to human failure? C A. Increasing customer complaints.‎ B. Adequate communication between departments.‎ C. Decreasing creativity across departments.‎ ‎21. What is the main idea of this passage? B A. To introduce some of the author’s ideas about management.‎ B．To introduce five distinct functions of managing proposed by Fayol.‎ C. To promote the book entitled Administration Industrielle et Generale.‎ ‎22. What are the influence of Fayol’s book Administration Industrielle et Generale? C A. It is of no influence at all for today.‎ B. It is nearly forgotten by the world.‎ C. it is still great effect on current management courses.‎ ‎23. Which step of managing refers to bring staff together and tell them what to do? B A. Leading.‎ B. Organizing.‎ C. Staffing.‎ ‎24. Which item in Chinese below has not mentioned as things needed to take care for people management?A A. 住房公积金 B. 医疗补贴 C. 请假 ‎25.In the step of ____A____, managers need to find out obstacles in the course of achieving company’s objectives and goals.‎ A. controlling B. leading C. planning ‎1. Confirming reception of the sent messages means  C A. the messages are sent to right receivers B. the messages are correctly understood C. the messages are correctly understood by right receivers ‎2. In the famous British Army Commander story, which step probably did NOT go wrong in the communication chain?  A A. Conceiving.‎ B. Sending.‎ C. Receiving.‎ ‎3. What is Chinese whispers? B A. Who whispers in Chinese.‎ B. A game to pass message around in a whisper.‎ C. Chinese people who don't normally talk very loudly.‎ ‎4. Allocative failure does NOT happen when  A A. the right information goes to the right place B. a company gathers false information C. the correct information is not received by the right department or person ‎5. According to the passage, which of the following cases does NOT belong to human failure?  C A. Decreasing creativity across departments.‎ B. Inadequate communication between departments.‎ C. Increasing customer complaints.‎ ‎1. This team building event was aimed at     B A. helping these young, bright and enthusiastic employees become more concentrated on their work B. making the team members know how to share information or solutions and cooperate with each other C. building up team morale ‎2. This event was held in         A A. a self-service restaurant B. a coffee shop C. a classroom ‎3. About how many team members were out of the second round of the activity?    C A. 30.‎ B. 35.‎ C. 5.‎ ‎4. Which statement below is correct?       C A. In the second round, every one of the team had found their balloons after 15 minutes.‎ B. In the third round, the team members were asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room.‎ C. In the third round, everybody had their own balloon with help from others within 2 minutes.‎ ‎5. What was the event going to teach these employees?     A A. Sharing and cooperating with other team members is more efficient when they are working together.‎ B. Focusing solely on employees' own pursuits is not allowed in workplace.‎ C. Failure of teamwork is caused by individual.‎ ‎1. How would you describe Google?回答不正确 A. Medium-sized international company B. Large global enterprises C. Large American company ‎2. Which one does NOT belong to the methods that Google motivate its employees?回答不正确 A. Promoting the employee who has more influence on Google the higher job position.‎ B. Shuttling the employees between home and office.‎ C. Offering entertaining equipment in workplace.‎ ‎3. Who founded Google?回答不正确 A. Larry Page and Sergey Brin B. Karen May C. Sergey Brin ‎4. If you are a normal employee of Google, what could you do EXCEPT?回答不正确 A. Know all information of Google and discuss questions with your leaders.‎ B. Only work for the project you choose.‎ C. Play bowling with your colleagues and get away from mundane errands.‎ ‎5. What is Google's secret to success?回答不正确 A. Innovating hi-tech products.‎ B. Paying high salary to the employees and practicing strict management.‎ C. Valuing the happiness of its employees as much as innovating good products.‎ 答案：1. B 2. A 3. A 4. B 5. C ‎1. What should you do when you are given a bad performance review?回答不正确 A. Argue with your boss.‎ B. Make immediate remarks.‎ C. Stay calm and listen carefully.‎ ‎2. What should you do after you are given a bad performance review?回答不正确 A. Quit your job immediately.‎ B. Insist on making comments.‎ C. Learn from the review.‎ ‎3. What should you do if you do not agree with the bad performance review?回答不正确 A. Tell the boss directly that you do not agree with the review.‎ B. Make a written statement on your own behalf if it is allowed.‎ C. Do not express your different understanding in a written statement.‎ ‎4. How do you improve a bad performance review?回答正确 A. Understand the established performance standards.‎ B. Learn more about what the employee wants or expects.‎ C. Learn what the person who gives the review may think.‎ ‎5. Why should we understand the cause of a bad performance review?回答不正确 A. Because it helps the employee to get promoted immediately.‎ B. Because it encourages and motivates the worker to do better.‎ C. Because it prevents the employee from professional growth.‎ 答案：1. C  2. C  3. B  4. A 5. B ‎1. Enterprises carry out downsizing, reorganizing and cutting costs in order to 回答正确 A. cut down on the number of workers B. reshuffle the organization C. survive ‎2. “No industry is exempt” means 回答正确 A. No industry is an exception B. No industry is an example C. Not every industry can be exempted ‎3. The following questions are often discussed among scholars EXCEPT 回答正确 A. How can bosses create favorable conditions for change B. How can productivity be increased C. What can workers do to get through change ‎4. How many suggestions does the author put forward?回答正确 A. 4‎ B. 5‎ C. 6‎ ‎5. From the passage, we know that Robin Sharma is 回答正确 A. an expert on leadership, and personal success B. a great leader C. someone who likes to play the game of Hide and Seek 答案：1. C   2. A   3. B   4. C   5. A ‎1. What is necessary in creating innovation culture?回答正确 A.communication B.courage C.immitation ‎2. How does 3M create its innovation culture?回答正确 A. Put innovation at the heart of strategy, and persist it in every message.‎ B. define jobs around innovation.‎ C. Recognize innovation in every part of the company.‎ ‎3. The word prerequisite in “Make it a job prerequisite” means 回答不正确 A. required as a prior condition B. going after C. prior to request ‎4. How does Gillette create its innovation culture?回答不正确 A. Put innovation at the heart of strategy, and persist it in every message.‎ B. define jobs around innovation.‎ C. Recognize innovation in every part of the company.‎ ‎5. The formation from idea to innovation needs 回答不正确 ‎. A. discussion and revise B. failure and courage C. support and cooperation 答案：1. B   2. B   3. A   4. C   5. C 三、判断正误 ‎1、in competitive markets, leaders are under increased pressure to maintain a positive work culture. A positive work culture cultivates greater employee satisfaction; greater employee satisfaction contributes to higher performance; higher performance impacts improved client outcomes; improved client outcomes contribute to service excellence.‎ Positive work cultures are built over time and need constant attention. Such cultures are dependent on leadership vision and values.‎ ‎26. A positive work culture will give workers more satisfaction.‎ ‎27. Positive cultures have a lot to do with leadership vision and values.‎ ‎28. The direction and actions for the business must differ from the core values of the employees in order for a workplace culture to be positive.‎ ‎29. In competitive markets, leaders are under more and more pressure to keep a positive work culture.‎ ‎30. Positive work culture can be built in a short time.‎ 答案：26. T    27. T   28. F   29. T   30.F ‎26. Nokia lost the smartphone battle because its technology was not as good as that of Apple.‎ ‎27. Nokia’s middle managers were frank to tell the truth, but the top ones didn’t listen to them.‎ ‎28. Nokia’s top managers were frank to hear the truth, but the top ones didn’t listen to them.‎ ‎29. Middle managers in Nokia delivered results more than they promised earlier.‎ ‎30. Nokia’s top managers should have had better conversation techniques to encourage internal coordination and truth.‎ 答案：26.F   27. F  28. T   29. F   30.T ‎1. Communication and leadership don't always go hand in hand.回答正确 ‎2. The say-do gap happens when people misunderstand their leader's intention.回答正确 ‎3. Using technical jargon makes a leader convincing.回答不正确 ‎4. Communicating sincerely is always the best.回答正确 ‎5. Observation is as important as communication when you want to know what people really think.回答正确 答案：1. F 2. F 3. F 4. T 5. T ‎1. Team building event is traditionally related to playing games at resort.回答正确 ‎2. The author claims that playing games together is as important as form teams to solve real work issues and to improve real work processes for team building.回答正确 ‎3. “Retreat” in the first paragraph means withdrawal of troops after a defeat.回答不正确 ‎4. Ice breaking motivates team members compete with each other.回答不正确 ‎5. A good teamwork culture enables individuals make more efforts together.回答不正确 答案：1.T 2.F 3.F 4.F 5.T ‎1. A CEO only needs to be passionate and enthusiastic.回答正确 ‎2. It is not professional that PayPal CEO blames his employees not to use PayPal or forget PayPal passwords.‎ ‎3. “A one-sided note” refers to the root of PayPal's problem.回答不正确 ‎4. When faced with internal problems, good executives find the root of a problem in their executive team first.‎ ‎5. Good executives need to give feedback immediately when they are listening to the staff.回答不正确 答案：1. F 2. T 3. F 4. T 5. F ‎1. Performance management is a very important part of any quality human resource system.回答不正确 ‎2. The aim of performance management is to punish the unqualified employees.回答不正确 ‎3. An enterprise can be better placed to meet competitive challenges by providing the education, training and feedback required by employees, for example.回答不正确 ‎4. Every enterprise can expect high performance from each employee.回答不正确 ‎5. “Performance management” is also called “performance appraisal”.回答不正确 答案：1.T 2.F 3.T 4.F 5.F ‎1. Jack Welch retired at the age of 65.回答不正确 ‎2. Jack Welch insisted that each of the businesses should be at least number 3 in their respective area.回答不 ‎3. If the business could not meet Welch's change requirements, its manager had 3choices.回答不正确 ‎4. The restructuring went before changing the organizational culture and the managerial styles of GE's managers.回答正确 ‎5. The Work Out lasted a week.回答不正确 答案：1. T   2. F   3. T   4. T   5. F ‎1. A positive work culture will give workers more satisfaction.回答不正确 ‎2. Positive cultures have a lot to do with leadership vision and values.回答正确 ‎3. The direction and actions for the business must differ from the core values of the employees in order for a workplace culture to be positive.回答不正确 ‎4. In competitive markets, leaders are under more and more pressure to keep a positive work culture.回答不5. Positive work culture can be built in a short period of time.回答不正确 答案：1.T 2.T 3.F 4.T 5.F ‎1. The final goal of the strategic planning process is a strategic plan.回答正确 ‎2. A strategic plan is valuable if it is executed.回答正确 ‎3. There are four keys to successful implementation.回答不正确 ‎4. A good strategy is likely to fall apart if without the input and feedback of the people responsible for executing on the strategy.回答不正确 ‎5. Leadership's idea determines all.回答正确 答案：1.F 2.T 3.F 4.T 5.F 四、完形填空 This evening I met a friend at a local bar. She brought her laptop 回答不正确 so she could show me some of her latest digital art designs. As we looked through her artwork, the laptop suddenly started making an unhealthy noise, then the screen twinkled on and off and then cut off 回答不正确 ‎. And as we both stared at one another surprisingly, the terrible smell of fried computer circuits appeared.‎ I grabbed the laptop off the bar to inspect it and the problem instantly arose itself. The bottom of the laptop was completely wet and empty, spilt water glass rested against the side of her purse just behind where the laptop was sitting. While we were chatting and shifting the laptop's 17 inch screen 回答不正确 ‎, we somehow spilt a glass of water that the waiter had inadvertently (无意地) placed behind the screen, which was out of our view.‎ When life throws id some troubles like this, it typically doesn't make any sense to us, and our natural emotional reaction might get extremely 回答不正确 at the top of our lungs. But how does this help our dilemma? Obviously, it doesn't.‎ The smartest and hardest thing we can do in these kinds of situations is to be more tempered in our reaction. You'd be much wiser and more disciplined than scream extremely. You should remember that emotional rage only makes matters worse. And please remember that once it happens, that will give us an opportunity to grow stronger.‎ Every difficult moment in our lives is accompanied by an opportunity for personal growth and 回答不正确 ‎. But in order to attain this growth and creativity.‎ We must first learn to control our emotions. We must recognize that difficulties pass like everything in our life.‎ 答案：1.along 2.completely 3.back and forth 4.upset 5.creativity ‎2、‎ On May 27, 1995, our life was suddenly changed. It happened a few minutes past three, when my husband, Chris, fell from his horse as it jumped over a fence. Chris was paralyzed (瘫痪) from the chest down, 回答正确 to breathe normally. As he was thrown from his horse, we entered into a life of disability with lots of unexpected challenges. We went from the “haves” to the “have-nots”. Or so we thought.‎ Yet what we discovered later were all the gifts that came out of sharing difficulties. We came to learn that something 回答不正确could happen in a disaster. All over the world people cared for Chris so much that letters and postcards poured in every day. By the end of the third week in a medical center in Virginia, about 35,000 pieces of 回答不正确had been received and sorted. As 回答正确, we opened letter after letter. They gave us comfort and became a source of strength for us. We use them to encourage ourselves. I would go to the pile of letters marked with “funny” if we need a laugh, or to the “disabled” box to find advice from people in wheelchairs or even in bed living happily and 回答不正确. These letters, we realized, had to be shared. And so here we offer one of them to you.‎ 答案：1. unable2. wonderful 3. mail 4. a family 5. Successfully ‎/3、‎ It is the 回答正确 thing. There are more ways than ever to communicate with people, yet it sometimes seems like it is more difficult to connect — and stay 回答正确 ‎— with anyone.Should you 回答正确 off an email? Tap out a text? Post a private message on Facebook? Write on their Facebook wall? Skype, poke, ping or conjure them up on a digital tin can phone?‎ And once you reach someone, you wonder: Is he paying attention? How do you know? Even with the techno-ease of 回答不正确communication devices, conversations can still be troublesome. Questions are asked and answered 回答不正确of order. Instructions and directions go half-read. Meetings are botched. Feelings are hurt.‎ 答案：1. weirdest 2. connected 3. shoot 4. countless 5. Out 为您推荐